Amazon

Communications Manager, Payments , Core Retail

Amazon$126K — $171K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of professional communications or public relations experience
  • Bachelor's degree
  • Experience managing complex and fast-moving issues
  • Experience with financial services, payments or e-commerce
  • Experience supporting C-suite executives or senior leadership

Responsibilities

  • Own U.S. Payments communications strategy as the primary partner for the organization
  • Develop and execute national campaigns showcasing payments innovations
  • Manage reactive communications and stakeholder coordination for U.S. Payments
  • Integrate communications into major events for maximum narrative impact
  • Build relationships with top-tier media in fintech and business sectors
  • Write and manage approvals for various communications materials
  • Research industry trends to enhance communications programs
  • Collaborate cross-functionally with product, engineering, and global communications teams
  • Provide strategic counsel to business leaders on communications positioning
  • Establish measurement frameworks for campaigns and announcements
  • Act as a spokesperson for Amazon as needed

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Adoption and surrogacy reimbursement coverage
  • Employee assistance programs and mental health support
Full Job Description
The Communications Manager will serve as the single-threaded owner for all proactive and reactive communications for U.S. Payments, providing a streamlined partnership to the business.

The ideal candidate is a strategic counselor who can develop and execute national communications campaigns, navigate complex and fast-moving issues, and build compelling narratives around payments innovation, fintech, and emerging technologies. This individual will operate with a high degree of autonomy, partnering directly with senior business leaders to shape how Amazon's Payments story is told externally.

Key job responsibilities

- Own the end-to-end U.S. Payments communications strategy, serving as the single-threaded communications partner for the Payments organization

- Develop and execute proactive national campaigns and announcements that showcase Amazon's payments innovations, B2B paying and disbursement products, and financial offerings

- Manage all reactive and issues-based communications for U.S. Payments, including rapid response, stakeholder coordination, and escalation as needed

- Integrate Payments communications into broader tentpole moments (Prime Day, Holiday, and other key events) to maximize reach and narrative impact

- Develop and maintain relationships with top-tier media across fintech, payments, technology, and business verticals

- Write, develop, and manage approvals for news releases, media advisories, fact sheets, and related communications materials

- Research and incorporate industry data, trends, and compelling angles into communications programs

- Work cross-functionally with product, engineering, policy, marketing, and global communications teams

- Provide strategic counsel to senior business leaders on communications risks, opportunities, and positioning

- Build and maintain mechanisms, processes, and measurement frameworks for campaigns and announcements

- Willingness to represent Amazon as a spokesperson

BASIC QUALIFICATIONS

- 7+ years of recent professional communications or public relations experience

- Bachelor's degree

- Travel up to 15% of the time

PREFERRED QUALIFICATIONS

- Experience managing complex and fast-moving issues

- Experience with financial services, payments or e-commerce

- Experience supporting C-suite executives or senior leadership in fast-paced, high-visibility environments

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 126,700.00 - 171,400.00 USD annually

USA, WA, Seattle - 126,700.00 - 171,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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