Cisco

Communications Manager - CX Organization (Remote)

Cisco$120K — $152K *
US-AnywhereRemote in North Carolina, US
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in communications, ideally in tech or B2B
  • Bachelor's degree in Communications, Marketing, or related field
  • Self-starter capable of managing competing priorities
  • Exceptional writing and storytelling skills
  • Strong analytical and performance data skills
  • Experience in fast-paced, multi-priority environments
  • Interest in podcasts, storytelling, and digital media
  • Integrated communications experience, preferably in tech
  • High AI fluency for process improvement
  • Strategic thinker with excellent communication skills
  • Organizational prowess with attention to detail
  • Proactive mindset with strong judgment

Responsibilities

  • Support execution of critical communications plans for CX
  • Develop and deliver messaging with stakeholders and experts
  • Manage the CX Communications Editorial Calendar
  • Partner in planning audience growth campaigns
  • Conduct market research to identify influence opportunities
  • Leverage writing skills for executive content across platforms
  • Identify key audiences and effective communication channels
  • Ensure robust tracking for communications programs
  • Prepare briefing materials with high information integrity
  • Build and maintain project plans and timelines
  • Manage marketing calendars and campaign assets

Benefits

  • Comprehensive health, dental, and vision plans
  • 401(k) plan with company match
  • Flexible working hours and remote work options
  • Professional development and continuous learning opportunities
  • Generous paid time off and holidays
  • Employee wellness programs
Full Job Description
The application window is expected to close on: 09/05/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Role Overview

As the Communications Manager for the Cisco CX Organization, you will drive integrated executive communications that advance business priorities. You will serve as a strategic partner, crafting compelling narratives and managing multi-channel campaigns that resonate with diverse internal and external audiences. The ideal candidate is an expert storyteller with a data-driven mindset, capable of translating complex technical concepts into impactful content across emerging digital platforms.

Core Responsibilities

  • Support the execution of critical communications plans for the CX team
  • Develop, manage, and deliver communications collaboratively with stakeholders and subject matter experts, including talking points, presentations, organizational announcements, social media, and digital content
  • Manage the CX Communications Editorial Calendar
  • Support and partner on the planning and execution of audience growth campaigns across video, social media, newsletters, paid channels, and other emerging platforms
  • Conduct market research and monitor industry trends to identify opportunities to drive influence and impact across internal and external communications
  • Leverage strong writing and storytelling skills to support executive content for multiple platforms, including bylines, social media and event presentations
  • Identify key audiences and determine the most effective communication channels.
  • Ensure clear tracking and measurement processes for all executive communications programs and activities
  • Prepare and managing messaging documents and briefing materials while maintaining highest levels of information integrity and accuracy
  • Build and maintain comprehensive project plans, timelines, milestones, and delivery trackers
  • Help manage marketing calendars, campaign assets, and project timelines.
  • Content creation and management / execution of ad hoc requests as needed


Qualifications:

  • 7+ years of experience in a communications role, ideally within technology or a B2B environment
  • Bachelor's degree in Communications, Marketing, Business, or related field; or equivalent work experience.
  • Self-starter with proven ability to manage multiple, competing priorities
  • Exceptional writer, editor and storyteller with ability to develop a compelling narrative and messages
  • Strong analytical skills and comfort working with performance data and reporting tools
  • Experience working in a fast-paced environment, supporting multiple strategic priorities simultaneously
  • Interest and passion in podcasts / vodcasts, storytelling, and digital media
  • Experience in integrated communications, preferably within a technology organization or agency
  • High degree of AI fluency and able to use technology to reimagine processes and drive positive outcomes
  • Strategic, analytical and strong communication skills, as well as being able to relay technical information/data/results
  • Exceptional organizational skills, attention to detail and ability to manage multiple high-priority workstreams simultaneously
  • Proactive, anticipatory mindset with strong judgment and discretion
  • Track record of consistently driving effectiveness by setting objectives and modeling accountability

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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