Communication Consultant

Vanguard Group, Inc.

$70K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum five years of experience in client engagement or stakeholder management, preferably B2B.
  • Proven ability to develop tailored participant engagement strategies using best practices.
  • Familiarity with the 401(k) recordkeeping industry is a plus.
  • Undergraduate degree or equivalent training and experience required.
  • Demonstrated executive presence when interacting with clients and senior stakeholders.

Responsibilities

  • Represent Vanguard's participant experience to engage clients effectively.
  • Develop tailored engagement strategies to meet specific client and participant needs.
  • Consult with plan sponsors using metrics and insights to encourage positive outcomes.
  • Utilize data and insights to inform and innovate participant engagement strategies.
  • Master Vanguard's products and services to offer valuable solutions for participants.
  • Apply communication best practices to enhance participant engagement.
  • Contribute to special projects and additional duties as required.

Benefits

  • Opportunity to work with a leading firm in workplace solutions.
  • Professional development and engagement in innovative strategies.
  • Access to a collaborative team environment focused on participant success.
Full Job Description
Consult with our Workplace Solution's plan sponsors to create and implement effective communications strategies for plan participants to drive their financial success. You will leverage key insights and engagement best strategies to develop impactful strategies that drive targeted initiatives, deepen participant relationships and deliver positive outcomes.

Responsibilities:

  • Represent Vanguard's participant experience to a book of business, ensuring they fully understand and appreciate our services and offerings.


  • Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach.


  • Consult with plan sponsor clients using key plan metrics, participant insights, and our proven participant communications approaches to drive positive participant outcomes.


  • Leverage plan sponsor/ participant engagement data and insights to create and deliver participant engagement strategies. Identify trends for future application.


  • Understand Vanguard products and services, both within the retirement plan and beyond, in order to offer our holistic solutions for plan participants.


  • Leverage Vanguard's proven communication best practices to engage participants.


  • Participate in special projects and perform other duties as assigned.


Qualifications:

  • Minimum five years of related work experience, including strong experience engaging with external clients and/or senior, influential stakeholders, with demonstrated executive presence (B2B preferred).


  • Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach.


  • Experience/familiarity with the 401(k) recordkeeping business preferred.


  • Undergraduate degree or equivalent combination of training and experience.


Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

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