S&P Global, Inc

Commercial Solutions Specialist - Mobility

S&P Global, Inc • $90K — $120K *
Centreville, VA 20120In-Person
Information Technology
5 - 7 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 5-7 years experience in Sales Operations or Revenue Operations
  • Deep familiarity with Salesforce (Sales Cloud) and automation tools
  • Proficiency in integrating sales tech stacks and managing tool interoperability
  • Keen understanding of B2B sales processes and commercialization
  • Strong communication skills to translate between sales and technical teams

Responsibilities

  • Conduct sales ethnography to identify bottlenecks in the sales cycle
  • Translate commercial pain points into technical user stories
  • Lead the automation of proposal generation within Salesforce
  • Implement solutions for automated record-keeping and data entry
  • Deploy tools for automating meeting notes and action items
  • Design AI-driven agents for proactive sales strategies
  • Audit and manage the sales tech stack for data flow and integration

Benefits

  • Work in a high-growth, dynamic environment
  • Collaborate with a motivated and enthusiastic team
  • Drive significant impact in optimizing sales processes
  • Opportunity to influence tech implementation directly
  • Access to ongoing training and certifications in new tools and methodologies
Full Job Description
Role Overview

We are looking for a Commercial Solutions Specialist to act as the vital bridge between our Sales Organization (including Sales Operations and Sales Enablement) and the Commercial Platforms teams. You are not a back-office admin; you are a "Field Architect" who understands the daily grind of a sales rep and the complexities of the sales cycle. Your mission is to identify friction in the sales process and translate those business needs into high-impact, AI-driven technical requirements for our Salesforce (SFDC) environment and our broader Sales Tech Stack.

The Mission

To transform our commercial infrastructure into a competitive advantage-creating an ecosystem where the tech stack is invisible because it works so well, and where manual tasks are replaced by automated, intelligent workflows.

Key Responsibilities

1. Business Discovery & Pain-Point Identification
  • Sales Ethnography: Conduct discovery sessions with the sales team to map the end-to-end sales cycle, identifying every manual "bottleneck" that slows down a deal.
  • Requirement Translation: Convert "Commercial Pain" into "Technical User Stories." You will work closely with the Product Owner and Tech Team to ensure business needs are technically feasible and strategically aligned.
  • Bridge Communication: Serve as the primary translator, ensuring the Tech Team builds what Sales actually needs, and managing Sales' expectations on delivery and functionality.

2. The "Frictionless Sales" Initiative (Automation)
  • Digitalized Proposals: Lead the transition from manual document creation to automated, digitalized proposal generation within SFDC.
  • Autonomous Record Keeping: Implement solutions for automated contact updates, company firmographic refreshes, and auto-logging of activity to eliminate manual data entry.
  • Meeting Intelligence: Deploy tools to automate meeting notes, action-item extraction, and CRM sentiment analysis directly from sales calls.

3. AI & Predictive Insights
  • Agentic AI Implementation: Design "Agents" within SFDC that can proactively suggest next steps, identify at-risk deals, or research prospects autonomously.
  • Predictive KPIs: Move beyond historical reporting to implement predictive forecasting and "Fast Answer" dashboards that tell the business where they are going, not just where they have been.
  • Intuitive UX: Simplify the SFDC interface so it feels like a tool built for a salesperson's workflow, not a database manager's checklist.

4. Sales Ops Partnership & Tech Stack Strategy
  • Operational Synergy: Work hand-in-hand with Sales Operations & Sales Enablement to ensure that technical solutions align with sales compensation, territory management, and reporting structures.
  • Stack Integration: Audit and manage the Sales Tech Stack. You will ensure seamless data flow between SFDC and third-party tools (prospecting, sequencing, enablement).
  • Tool Orchestration: Partner with Sales Enablement to define the "Rules of Engagement" for our software-clarifying when a rep should use specific tools and why, preventing "tool fatigue" and data fragmentation. Sales Enablement will then lead the training and share best practices across our sales organization.


Required Profile

Technical & Tooling Expertise
  • Salesforce Ecosystem Mastery: Extensive experience with SFDC (Sales Cloud) as a power user, analyst, or architect. You must understand the "art of the possible" regarding automation, Flow, and custom objects (Flows, Einstein, Agentforce, API integrations).
  • Tech Stack Orchestration: Proven experience managing and integrating a modern B2B sales stack. This includes tools such as:
    • Sales Engagement: (e.g., Salesloft, Outreach)
    • Revenue Intelligence: (e.g., Gong, Chorus)
    • Data/Prospecting: (e.g., ZoomInfo, LinkedIn Sales Navigator, Apollo)
    • CPQ/CLM: (e.g., PandaDoc, DocuSign, Salesforce CPQ)
  • Integration Literacy: A solid understanding of how data moves between tools (APIs, webhooks, and native connectors) to ensure a "Single Source of Truth."
  • AI Curiosity: Hands-on experience or a deep theoretical understanding of implementing AI agents or LLM-based tools to automate commercial workflows.


2. Operational & Strategic Experience
  • Sales Operations Partnership: Minimum of 5 years working closely with or within a Sales Ops or Revenue Ops function. You should understand how technical changes impact:
    • Lead routing and territory assignment.
    • Sales compensation and commission tracking.
    • Pipeline hygiene and forecasting accuracy.
  • Commercial Process Mapping: You must deeply understand the stages of a modern B2B sales cycle (prospecting, discovery, negotiation, closing). Ability to document complex sales cycles and identify exactly where "friction" occurs (e.g., the gap between a demo and a proposal).
  • Change Management: Experience rolling out new tools or processes to a resistant or busy sales force. You know how to drive adoption, not just "ship code."


3. The "Bridge" Skills (Soft Skills)
  • Bilingual Communication: The ability to translate "Sales Speak" (I need more leads!) into "Technical Specs" (We need a bi-directional sync between the intent data tool and the lead scoring model).
  • Cross-Functional Liaison: Proven experience working with Sales Ops, Product Owner, and Developers to ship features.
  • Product/Tech Liaison: Proven experience working with Product Owners (POs) and Developers using Agile methodologies to ship features.
  • Strategic "No": The confidence to tell the sales team "no" when a tool request adds complexity without value, and the ability to explain why based on the tech stack architecture.
  • Analytical Problem Solving: You don't just fix symptoms; you find the root cause of why data is messy or why reps are avoiding a certain tool.
  • Documentation Rigor: Ability to create "Rules of Engagement" documents that clearly define which tool is used for which task.

4. Preferred Education & Experience
  • Background: +7 years of experience within Sales Operations, Revenue Operations, Business Systems, or a "Commercial Product Manager" role.
  • Education: Bachelor's degree in Business, Information Systems, or a related field (or equivalent practical experience).
  • Certifications: While not mandatory, certifications in Salesforce (Administrator/Consultant) or specialized sales methodologies (MEDDICC, Challenger) are a significant plus.


What Success Looks Like
  • Reduced "Admin Time": A measurable decrease in the hours sales reps spend on manual data entry.
  • Increased Data Accuracy: Automated updates of contact and company information without human intervention.
  • Sales Velocity: Faster movement of deals through the pipeline due to automated proposals and digitalized workflows.
  • Adoption: Salesforce becomes the "first screen" every salesperson opens because it makes their life easier, not harder.


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About S&P Global, Inc

S&P Global Market Intelligence is an exclusive analysis and in-depth data in real time for the banking.

S&P Global, Inc Careers

Join the dynamic team at S&P Global, Inc, a leader in providing transparent and innovative financial intelligence and analytics. As a global powerhouse, we are at the forefront of shaping the financial industry, making this an ideal time to advance your career with us. Work You’ll Do At S&P Global, Inc, you will be part of a culture that thrives on diversity, leadership, and professional excellence. Our team is committed to fostering an environment where innovation and growth are not just encouraged but are part of everyday activities. Transform your career with opportunities that place you at the intersection of data, technology, and market insights. Our professionals lead the industry in delivering cutting-edge solutions that address the challenges of today’s global markets. Join our team and collaborate with some of the brightest minds in the industry. With over 20,000 dedicated professionals worldwide, S&P Global, Inc offers a unique platform for professional growth and networking. S&P Global, Inc Jobs and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are eager to drive innovation and lead change. Explore job opportunities in various fields, from financial services to data analysis, and contribute to our mission of providing essential intelligence. Do Innovative Work Be part of a company that values the skills and knowledge of its employees. At S&P Global, Inc, innovation is at the core of what we do. We offer a range of positions that allow you to apply your expertise and push the boundaries of what is possible in the financial sector. Internship Programs Kickstart your career with an internship at S&P Global, Inc. Our internships provide invaluable workplace experience and a chance to develop key skills that will aid you in your professional journey. Interns at S&P Global, Inc are crucial team members, working on projects that directly impact our business and clients. Benefits and Growth S&P Global, Inc is dedicated to the growth and development of its employees. We offer comprehensive benefits designed to enhance your life and well-being. From advanced career development programs to leadership training, we provide the tools necessary for you to succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Whether you are starting your career or looking to take it to the next level, S&P Global, Inc offers a range of job opportunities and career paths. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at S&P Global, Inc. S&P Global, Inc is not just a company—it’s a place where you can make a difference. Join us and help shape the future of the financial world.
Learn more about S&P Global, Inc
Size
22,850 employees
Market Cap
$107.6 billion
Industry
Finance & Insurance
Net Income
$2.3 billion
Founded
1888
5 Year Trend
+7.9%
Revenue
$7.4 billion
NASDAQ
SPGI
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at S&P Global, Inc

More Information Technology Jobs

Find similar Commercial Solutions Specialist - Mobility jobs:

NationwideCentreville, VA