Requisition Number: 105509 Services ManagerLocation: Candidates who live within commuting distance of an Insight hub will be expected to follow the
hybrid work schedule aligned to that location.
Candidates who do not reside within commuting distance of an Insight office may work fully remote.
Compensation:Base Compensation for this role may range from 75,000-89,000, with additional performance based compensation and other benefits available.
About the role As a Services Manager, you will manage delivery, development and implementation of technology solutions for clients. Functions include resource management, service operations management and/or scope management of the project or client engagement, quality and performance metrics of the engagement and/or team, resource management of both technical and non-technical resources associated with the engagement or team, including risk, communication plans, change management, financial performance and overall client satisfaction. Along the way, you will get to:
- Ability to lead a team of personnel by providing leadership, assistance and advice.
- Manage the day-to-day operations of the team and is responsible for employee maintenance (forecasting, operational efficiencies, reviews, etc.), including the management and assistance of company growth through guidance and training.
- Manage the assigned financial aspect of the team, which may include subset ownership of the assigned P&L as well as associated budget.
- Manage the development of client statements of work (SOW's) and associated change control process.
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we're looking for- Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
- 5-8 years' experience managing technology projects including desktop refresh, new technology deployment and program management experience in full IT life cycle (acquisition, deployment, refurbishment, maintenance) and other IT projects related to infrastructure.
- Two years' experience with field service management and service financial management.
- Experience in Project Management is desired.
What you can expectWe're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here. The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Posting Notes: Chicago || Illinois (US-IL) || United States (US) || Sales/Business Development || None || Remote ||
