FIS

Commercial Product Manager

FIS • $90K — $120K *
Jacksonville, FL 32210In-Person
Finance & Insurance
Less than 5 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in computer science, information systems, or equivalent experience
  • Experience with digital user trends and card-related products or programs
  • Understanding of card controls, reporting, and digital finance
  • Strong ability to translate market needs into product solutions
  • Effective in communicating priorities and coordinating cross-team efforts
  • Driven to challenge the status quo and innovate
  • Excellent communication skills to influence stakeholders and motivate teams

Responsibilities

  • Help maintain a clear product roadmap aligned with market needs
  • Communicate clear expectations and priorities to team members
  • Monitor current user pain-points, trends, and regulatory needs for product improvement
  • Gather insights from analytics and client feedback to enhance the product
  • Understand business needs related to card management such as spend controls and reporting
  • Collaborate with product teams and vendors to define feature requirements
  • Work with finance and billing teams to achieve revenue goals
  • Track key performance indicators for usage, revenue, and client satisfaction
  • Ensure compliance through effective audit trails and reporting features
  • Leverage analytics to assess feature performance and prioritize effectively
  • Consistently communicate product roadmap and updates to stakeholders

Benefits

  • Opportunities to impact the fintech landscape
  • Personal and professional learning and development resources
  • Inclusive and diverse work environment
  • Community engagement and giving back resources
  • Comprehensive salary and benefits package
Full Job Description

About the role

As a Product Manager, you’ll support a consumer card management product that enables financial institutions to deliver secure, intuitive, and scalable credit card management experiences to their retail clients. This leader assists with the execution of the roadmap, assists with client billing research, review of SOW and other business and revenue-related goals.

The Product Manager collaborates closely with a Senior Product Manager who is setting vision and establishing a high-level roadmap. This role works closely with vendors, billing and finance, implementation teams and other product team members to help deliver a cohesive, revenue‑generating product that empowers consumers to manage their cards.

What you will be doing

  • Help maintain a clear product roadmap aligned to market needs.

  • Communicate clear expectations and priorities

  • Stay current on pain‑points, user experience trends and regulatory expectations to drive continuous product improvement.

  • Gather insights through analytics, client feedback, and beta programs; synthesize findings into product enhancements.

  • Understand business characteristics and their card management needs (e.g., spend controls, reporting, integrations).

  • Partner with product team and vendor to ensure features are well‑defined and meet acceptance criteria.

  • Work with billing teams and finance to ensure revenue goals are met

  • Monitor KPIs (usage, revenue, client satisfaction, operational performance).

  • Ensure that audit trails, reporting features, and administrative controls support FI compliance needs.

  • Leverage product analytics to evaluate feature performance and guide prioritization.

  • Communicate roadmap and status to stakeholders clearly and consistently

What you will need

  • Bachelor’s degree in computer science, information systems or equivalent experience

  • Experience with digital user trends and card‑related products or programs.

  • Understanding of card controls, reporting, and consumer digital financial.

  • Strong thought leader with ability to convert market needs into clear product solutions.

  • Skilled in communicating priorities and cross‑team coordination.

  • Passion to challenge the status quo and drive innovative solutions.

  • Excellent communicator capable of influencing key stakeholders and motivating teams.

Added bonus if you have

  • Experience with business or commercial credit card programs

  • Exposure to virtual cards, alerts, expense management workflows, or fraud insights

  • Understanding of financial institution operations and regulatory considerations impacting card solutions

What we offer you

At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

  • Opportunities to make an impact in fintech

  • Personal and professional learning and development

  • Inclusive, diverse work environment

  • Resources to give back to your community

  • Competitive salary and benefits


Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Finance & Insurance
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ
FIS
* Ladders Estimates

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