Your impact on our mission: Zocdoc's mission is to bring power to the patients. We are the leading digital healthcare marketplace in the nation, and we are looking to add future leaders to our team to position ourselves for rapid growth. We are seeking a motivated Manager for our Commercial Operations & Strategy team to help drive our mission. In this crucial role, you will provide operational focus for our sales teams to drive revenue growth and efficiency. Our team plays a key role in defining Zocdoc's strategy, but our strength is transforming that strategy into a detailed, action-oriented plan upon which our business can execute. You'll enjoy this role if you are... • An owner and operator, passionate about bridging the gap between strategy and execution • An analytical thinker that is enthusiastic about working cross-functionally to achieve goals • Motivated by finding simple, effective solutions to the most complex business problems • Driven by entrepreneurial settings where creativity and grit are required Your day-to-day is... • Defining business and sales team initiatives along with success outcomes/KPIs; building visibility into them and driving insights alongside sales leadership and cross-functional stakeholders • Analyzing business and sales data to drive decision-making around increasing revenue generated by sales teams, sales opportunity prioritization, sales team scaling, etc. • Supporting our sales teams via planning, target-setting, compensation, plan design and execution, policy design and implementation, process optimization, etc. • Problem-solving with individuals at all levels (including executives) across a broad range of departments (e.g., Sales, Finance, Product, Business Operations, BI, Data Science, etc.) • Skillfully tailor and articulate clear, compelling messages for diverse stakeholders, adeptly synthesizing complex processes and technical language into actionable next steps You'll be successful in this role if you have... • 5+ years of work experience in roles with both analytical and operational responsibilities with a business/revenue/sales operational role • Experience tracking and synthesizing performance of teams and initiatives to help inform broader company strategy • Utilized tools such as Snowflake, Google Suite, Salesforce, and Looker to track, report, and visualize key metrics for sales teams • Experience standardizing reporting processes to make them repeatable and scalable • The ability to research, design, and execute incentive plans around company initiatives • A well-equipped influencing toolkit that is effective across a diverse range of stakeholders • The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges • Resourcefulness, nimbleness, and the ability to stay positive under pressure • Comfort with taking initiative in a constantly-changing work environment • Experience or proficiency in Excel, Snowflake/SQL, Looker, and Salesforce required Benefits: • Flexible, hybrid work environment • Unlimited PTO • 100% paid employee health benefit options • Employer funded 401(k) match • Corporate wellness programs with Headspace and Peloton • Sabbatical leave (for employees with 5+ years of service) • Competitive parental leave • Cell phone reimbursement • Catered lunch everyday, along with snacks • Commuter Benefits • Convenient Soho Location • Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $145,000-$190,000 USD