Job Function: Sales Enablement
Job Sub Function: Sales Operations & Administration
Job Category:Professional
All Job Posting Locations:Oak Brook, Illinois, United States, Warsaw, Indiana, United States of America
Job Description:About Orthopaedics
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.
Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
We are searching for the best talent for the Commercial Operations - Associate Site Lead in Lombard, IL .
Site :DEPUY SYNTHES 860 Parkview Blvd Lombard, IL.
You will be responsible for:- Support Site Lead: Act as the primary backup to the Site Lead, taking on leadership responsibilities for the operations team during their absence.
- Operational Leadership: Lead, coordinate, and delegate responsibilities among the sales office team to achieve operational goals and ensure efficiency.
- Inventory Management: Inbound and systematically process local inventory from field return authorizations, ensuring accuracy and compliance with established protocols.
- Collaboration with Sales: Partner with the local field sales organization to enhance communication and visibility, and ensure successful non-revenue activity completion.
- Metrics Monitoring: Monitor day-to-day operational metrics (OTS, OTC) and provide regular reports to the Site Lead.
- Drive Efficiency Initiatives: Develop and implement strategic initiatives to streamline operations and improve overall effectiveness across outbound activities.
- Cross-Functional Collaboration: Collaborate with J&J supply chain partners, including Distribution Excellence, Planning, and Customer Service, to support seamless operations.
- Customer Service Excellence: Lead the on-site team to deliver best-in-class service to key customer partners, acting as the single point of contact for order collection and resolution of queries.
- Process Improvement: Apply Lean initiatives to eliminate waste, enhance operational processes, and drive continuous improvement.
- Compliance and Quality Assurance: Ensure adherence to Good Documentation Practices (GDP), regulatory standards, and health and safety regulations.
QualificationsEducation: Bachelor's degree and/or equivalent experience, required
EXPERIENCE AND SKILLS: Required: - Minimum 3 years of work experience in distribution, manufacturing, logistics, supply chain, customer service, or healthcare.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, and Outlook).
- Strong understanding of Warehouse Management Systems.
- Effective communication and interpersonal skills, demonstrating initiative and assertiveness.
Preferred: - Kaizen/Greenbelt or LEAN Certification.
- Experience with enterprise resource platforms and data visualization tools (e.g., PowerBI or Tableau).
- Background in highly regulated industries with process excellence training or certifications (APICS, Project Management).
- Experience in inventory management, sterile processing, or clinical experience in a hospital setting.
Other: - 10% domestic travel to other sites as needed is required.
- This role is exempt - Not overtime eligible
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Required Skills:Preferred Skills:Analytical Reasoning, Business Behavior, Collaborative Selling, Communication, Continuous Improvement, Customer Analytics, Customer Centricity, Customer Relationship Management (CRM), Data Savvy, Digital Sales, Execution Focus, Market Research, Objectives and Key Results (OKRs), Operations Management, Sales Enablement, Sales Support
The anticipated base pay range for this position is :$65,000.00 - $104,650.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
