Commercial Lines Manager

Hilb Group

• $110K — $135K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma required; college preferred.
  • 5+ years in commercial account management or business development.
  • Strong organizational and strategic planning skills.
  • Ability to collaborate across diverse teams (sales, support, product).
  • Excellent negotiation, communication, and presentation skills.
  • Strong analytical and problem-solving abilities; data-driven mindset.
  • Proficient in Microsoft Office Suite (Word, Excel, etc.).

Responsibilities

  • Manage daily communication and foster strong client relationships.
  • Act as the main contact for all client account management issues.
  • Track sales performance metrics and recommend improvements.
  • Encourage collaboration among marketing, product, and operations teams to align client strategies.
  • Coordinate renewals, endorsements, and policy changes for assigned accounts, ensuring compliance and service standards.
  • Contribute as a team member in a dynamic, fast-paced sales environment with a focus on continuous improvement.

Benefits

  • Company-paid life insurance and short/long-term disability coverage.
  • Comprehensive medical, dental, vision, and FSA/HSA plans.
  • 401(k) plan with company matching.
  • Voluntary benefits including critical illness, accident insurance, and pet benefits.
  • Generous paid time off (PTO).
  • Supportive and professional team environment.
Full Job Description
This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:
  • Manage day-to-day communication and maintain strong relationships.
  • Serve as the lead point of contact for all client account management matters
  • Monitor sales performance metrics and suggest improvements
  • Promote cross-functional collaboration with marketing, product, and operations to align client strategies
  • Oversee renewal coordination, endorsements, and policy changes for assigned accounts, ensuring compliance and service standards
  • Participate as a team member in a fast-paced, growing sales environment open to continuous improvement.


Qualifications:
  • High School degree required, college preferred
  • 5+ years in commercial account management or business development
  • Organizational and strategic planning skills.
  • Ability to collaborate across teams (sales, support, product)
  • Strong negotiation, communication, and presentation skills
  • Exceptional analytical and problem-solving abilities, with a focus on data-driven decision-making
  • Tech-savvy with excellent command of all Microsoft programs (Office, Word, and Excel)


Benefits:
  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!


Compensation:
  • $110,000-$135,000/yr.


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