JP Morgan Chase & Co.

Commercial & Investment Bank - Expense Management Associate

JP Morgan Chase & Co. • $70K — $95K *
Brooklyn, NY 11226In-Person
Finance & Insurance
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 3+ years of relevant experience in operations or client-facing roles
  • Strong customer service orientation and sound judgment
  • Excellent organization and attention to detail under time pressure
  • Strong written and verbal communication skills
  • Proven ability to influence outcomes and manage workflows
  • Comfortable working independently and as part of a team
  • Strong technology skills including databases and Excel

Responsibilities

  • Serve as a primary contact for expense management guidance and approvals
  • Manage exception workflows per policy and control requirements
  • Act as liaison with offshore facilitators to execute the expense model
  • Coach stakeholders to unblock workflows and improve outcomes
  • Deliver training and support for new hires and stakeholders
  • Monitor expense data to identify trends and potential issues
  • Drive continuous improvement with automation and AI enhancements

Benefits

  • Comprehensive training and ongoing education opportunities
  • Collaboration with a global team in a leading financial institution
  • Exposure to process improvement initiatives
  • Flexibility to work independently while being part of a larger team
  • Opportunity to influence key operational workflows and decisions
Full Job Description
Job Description

Help teams stay focused on clients by making expense processes smoother, faster, and well-controlled. You'll be the go-to partner for travel and expense guidance, exception approvals, and facilitation-delivering great service while reducing risk.

As an Expense Management Associate in the Americas regional expense management team, you will support day-to-day expense activities for aligned business teams, with an emphasis on travel and expense oversight, policy guidance, facilitation execution, and controls.

Job responsibilities
  • Serve as a primary point of contact for expense management guidance, approvals, and issue resolution for aligned business teams
  • Act as the expense exception approver and manage exception workflows in line with policy and control requirements
  • Partner with offshore facilitators as the onshore liaison to execute the expense facilitation model and deliver key milestones
  • Coach stakeholders and peers to unblock workflows and improve "right first time" outcomes
  • Deliver training and one-on-one support for new hires and ongoing education for administrative and stakeholder teams; attend relevant meetings as the expense subject matter expert
  • Monitor expense data, metrics, and controls to identify trends, outliers, and potential issues (including corporate card delinquency risk)
  • Drive continuous improvement, including automation and AI-enabled enhancements that improve efficiency, quality, and controls

Required qualifications, capabilities, and skills
  • Bachelor's degree with 3+ years of relevant experience (or equivalent experience) in operations, office management, project coordination/management, or a client-facing role supporting senior stakeholders
  • Strong customer service orientation, sound judgment, and ability to handle sensitive matters professionally
  • Excellent organization, attention to detail, and ability to manage multiple priorities under time pressure
  • Strong written and verbal communication skills; ability to build relationships across levels and functions
  • Demonstrated ability to influence outcomes, manage workflow challenges, and deliver on time with a "right first time" mindset
  • Comfort operating independently while also contributing as part of a broader team
  • Strong technology skills, including working with databases and Excel (or equivalent analysis tools)

Preferred qualifications, capabilities, and skills
  • Experience partnering with offshore and/or regional teams
  • Background in travel and expense operations, facilitation models, and/or control-focused operational roles
  • Experience identifying and implementing process improvements
  • Exposure to automation and/or AI-enabled enhancements (including small-scale prototypes)


About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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