Job Title: Commercial HVAC Service Technician
Job Location: Charleston, WV
Operating Company: Energy Transfer Solutions
Pay Transparency: 35 to 50 Hourly
FLSA Status:Non-Exempt
Sign on bonus offered Under the guidance of the Service General Manager, the Commercial HVAC Service Technician plays a key role in delivering top-tier service to our customers by expertly installing, servicing, and starting up a wide range of HVAC systems. From first-time installations to diagnosing and repairing complex issues, you'll be the go-to problem solver our customers count on.
Essential Duties and Responsibilities:- Service, Troubleshooting & Optimization - Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability.
- Customer Relationship Management - Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
- Communication & Documentation - Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner.
- Training & Mentorship - Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field.
- Safety & Compliance - Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
- Emergency Response - Participate in the on-call rotation to provide after-hours support for urgent service needs.
- Other Duties as Assigned - Contribute to the team and company by stepping in where needed
Experience & Requirements:- 7-10+ years of commercial HVAC service experience with systems such as VRF, rooftop units, and packaged equipment.
- EPA Universal Certification required; OEM-specific training or certifications preferred.
- Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.
- Strong communication and customer service skills with a professional, team-focused mindset.
- Valid driver's license with clean driving record; able to pass a background check and drug screening.
- Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.
- Willingness to participate in an on-call rotation for emergency service coverage.
Benefits:
We offer a competitive and comprehensive benefits package, including:
- Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being.
- Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage.
- Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
- Professional Development - Ongoing training opportunities and support for continuing education.
- Company Perks - Uniforms, vehicle and phone (as applicable), and a supportive team environment that values your expertise.
