Carrier Global Corporation

Commercial HVAC Service Manager

Carrier Global Corporation • $79K — $158K *
Peoria, IL 61604In-Person
Technical Services
5 - 7 years of experience
Reposted 1 month ago
Job Overview by Ladders

Qualifications

  • High School Diploma or GED.
  • 5+ years in a Commercial HVAC Field Service role.
  • Ability to climb ladders or use lift equipment above 8 feet and lift up to 50 lbs.
  • Valid Driver's License, insurable by company insurance.
  • 2+ years experience with Microsoft Office (Word, Excel, Outlook).

Responsibilities

  • Forecast and monitor financial performance against plan.
  • Meet with customers to ensure satisfaction and identify additional service opportunities.
  • Recruit, interview, hire, and train technicians as needed.
  • Communicate with team to accurately schedule and dispatch personnel by skill level.
  • Review work orders, invoices, and time reports for accuracy.
  • Supervise field technicians in equipment repair and maintenance.
  • Resolve warranty and operational issues with products and equipment.
  • Develop training plans to enhance team capabilities and reduce attrition.

Benefits

  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Paid time off: 15 vacation days, 5 sick days, 5 personal days, up to 13 holidays
  • Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings, Healthcare Spending, Dependent Care Spending
  • Tuition Assistance
Full Job Description
About this role

Supervises a team of entry to intermediate level Field Service professionals or Field Service Technicians. Manages day-to-day priorities in solving client issues received by the team. Optimizes manpower and resources, responds to complaints of customers, and escalates key issues to senior management.

Key Responsibilities
  • Forecast, monitor and document financial performance against plan.
  • Meet with customers in the service territory to ensure satisfaction and retention as well as prospects for additional service opportunities.
  • Recruit, interview, hire, and train technicians as required to meet workload demands, and company or customer expectations and requirements.
  • Communicate regularly within the team to ensure that personnel are being scheduled and dispatched accurately by skill level, efficiency and training requirements.
  • Review work orders, invoices and time reports for accuracy and to ensure efficient management of accounts receivable.
  • Supervise and direct field technicians to effectively perform the functions of equipment repair, maintenance, start-up, operation, and other duties as required to ensure customer satisfaction.
  • Resolve warranty issues, product recall notices, operational problems with products, premature failures, and other issues as they apply to products and equipment sold and serviced by the company.
  • Develop career paths and training plans for service teams to create a best in class service team and minimize attrition.


Required Qualifications
  • High School Diploma or GED.
  • 5+ years of experience in a Commercial HVAC Field Service role.
  • Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
  • Valid and current Driver's License and can be insurable by the company's insurance.
  • 2+ years of experience with Microsoft Office (Word, Excel, Outlook).


Preferred Qualifications
  • 5-10 years of commercial HVAC service leadership or equivalent field service leadership experience.
  • Strong working knowledge of commercial HVAC systems and service delivery models.
  • Demonstrated leadership capability with ability to develop teams and drive accountability.
  • Technical aptitude with understanding of field diagnostics and service execution.
  • Strong business acumen with ability to manage financial performance and operational metrics.
  • Experience with Salesforce, ServiceMax, ERP/SAP systems, or similar service management platforms preferred.


Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance


To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 27 May 2026

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Real Estate & Construction
Net Income
$1.9 billion
Revenue
$17.4 billion
* Ladders Estimates

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