Richemont

Commercial Director West - Los Angeles (Remote)

Richemont$160K — $170K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Strong business acumen and strategic vision with proven leadership skills.
  • Passionate about results and thriving in fast-paced environments.
  • Collaborative team player valuing collective success.
  • At least 10 years of experience in leadership roles within retail and wholesale, preferably in luxury settings.
  • Bachelor's degree preferred; experience in luxury watches or jewelry is a plus.
  • Excellent communication, interpersonal, and presentation skills.
  • Willingness to travel at least 70% of the time, sometimes for extensive periods.
  • Fluency in English is required.

Responsibilities

  • Drive performance for own and partner-operated boutiques along with multi-brand POS and expansion plans.
  • Provide commercial analysis and regional strategies to accelerate business growth.
  • Define annual commercial objectives and monitor KPIs to ensure alignment with brand targets.
  • Act as an expert in managed territories to understand market dynamics and propose growth opportunities.
  • Conduct territory visits to maximize opportunities through coaching and client engagements.
  • Lead, coach, and develop high-performing retail and wholesale teams fostering a culture of excellence.
  • Ensure strong product knowledge training to boost storytelling capabilities at retail.

Benefits

  • Comprehensive medical, dental, and vision programs.
  • Health savings and flexible spending accounts available.
  • Income protection solutions including life insurance and disability benefits.
  • 401(k) plan with employer match.
  • Paid time off and wellness reimbursement benefits for work-life balance.
  • Access to an employee assistance program.
  • Opportunities for paid volunteer days to support community initiatives.
Full Job Description
Responsibilities

BUSINESS DEVELOPMENT
  • Drive profitable and sustainable performance of own-operated boutiques and partner-operated boutiques as well as multi brand POS, including expansion plans (openings, renovations, network rationalization)
  • Provide structured commercial analysis and regional strategy to support business acceleration and 3-year plan
  • Define annual commercial objectives and monitor performance and KPI achievement ensuring alignment with targets and brand ambitions, and implement action plans to achieve objectives
  • Be an expert in the territories managed, understanding market dynamics, consumer demographics, opportunities and collect market intelligence on players' moves to propose qualitative growth opportunities
  • Conduct frequent territory visits and maximize each opportunity with coaching, client-facing activations and building of your personal network (clients, partners, key industry persons)


RETAIL AND TEAM DEVELOPMENT
  • Lead, coach, and develop high-performing retail and wholesale teams, while fostering a culture of excellence, client-centric and entrepreneurial attitude with our talents
  • Develop yearly strategic action plans with partners and Boutique Managers, to drive qualitative traffic, conversion, and develop effective client development strategy focusing on retention
  • Ensure product knowledge training across the region, ensuring strong storytelling capabilities and commercial confidence at retail level
  • Lead recruitment, onboarding and continuous development of retail teams in collaboration with regional training functions


OPERATIONAL EXCELLENCE
  • Ensure implementation of brand operational guidelines including optimal product inventory, stock aging and rotation
  • Ensure exceptional operational support to drive sales and superior customer experience
  • Deliver positive audit results and full compliance with Maison policies and procedures


BRAND IMAGE AND MERCHANDISING
  • Build a positive and consistent brand awareness across channels and partner with marketing teams to ensure commercial alignment with events, story-telling and launch plans
  • Ensure a flawless presentation of Jaeger-LeCoultre in each store under supervision
  • Lead the process of store opening, renovation and relocation in close collaboration with the Store Design & Planning (SDP), Visual Merchandising (VM) and Ops teams


Qualifications
  • Ideal candidate for this role will possess a strong business acumen, strategic vision and proven leadership capability to develop and inspire teams and elevate the brand in the long-term.
  • Self-driven, you are passionate and thrive in a fast-paced environment and focus on action and results.
  • You are a strong team player, who values collective success.
  • You will have at least 10 years of leadership and expertise in retail, wholesale and business strategy implementation, preferably in a luxury environment
  • A bachelor's degree and experience in luxury watches or jewelry industry is preferred.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to travel at least 70% of time, sometimes for extensive periods required
  • Fluency in English required.


Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $160,000-$170,000

Salary will be determined based on relevant skills and experience.

About Richemont

Compagnie Financière Richemont SA, also known as Richemont, is a Switzerland-based luxury goods holding company founded in 1988 by South African businessman Johann Rupert. Through its various subsidiaries, Richemont designs, manufactures, distributes, and sells premium jewelry, watches, leather goods, writing instruments, firearms, clothing, and accessories. The company's portfolio includes several of the world's most prestigious luxury brands, including Cartier, Van Cleef & Arpels, Montblanc, and Dunhill. Richemont is listed on the SIX Swiss Exchange and the JSE Limited under the symbol 'CFR'.
Learn more about Richemont
Size
28,900 employees
Industry

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