Commercial Banking Account Manager

Vancity

• $85K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in Finance, Economics, Accounting, or Business Administration
  • Minimum 3 years managing business accounts and portfolios
  • Experience in financial institutions or banking is an asset
  • Strong relationship development and maintenance skills
  • Exposure to mission-aligned member relationships and social enterprise activity
  • Board-level involvement or governance experience
  • Research and analytical skills to evaluate trends and recommend actions

Responsibilities

  • Assess and respond to member needs to enhance Commercial Business services
  • Monitor assigned portfolios for credit risk and recommend actions
  • Authorize credit applications and manage submissions beyond limits
  • Provide accurate information to support quality credit applications
  • Leverage community impact opportunities and increase business volume
  • Review and analyze Community Business Member accounts for compliance
  • Develop and maintain client relationships to achieve divisional goals

Benefits

  • Living Wage Employer status
  • Customizable benefits tailored annually to employee needs
  • Generous vacation starting at 3-4 weeks per year
  • Additional 2 extra statutory holidays plus care days
  • Immediate health and dental coverage upon hire
  • Defined Benefit Pension plan for guaranteed retirement income
Full Job Description
Your Role in Supporting Our Members:

As a Commercial Business Account Manager, you'll ensure our community business accounts receive advice and services tailored to meet their unique needs and business goals while making a positive impact on society, the environment, and the community.

This is a Permanent, Full-time role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role may require you to work on-site or in the community at least once a week.

How You'll Make an Impact:

  • Assessing, anticipating and responding to member needs to maximize the Commercial Business offer
  • Monitoring assigned portfolio, identifying credit risk and recommending course of action as appropriate
  • Authorizing credit applications within limits and recommend/submit applications above authorized limits in accordance with credit application guidelines
  • Providing accurate and complete information enabling the achievement of high quality Community Business credit applications
  • Sourcing, maximizing and leveraging community impact opportunities and achieve increasing volumes through cross-division collaboration
  • Monitoring, analyzing and reviewing new and existing Community Business Member accounts including loans (annual reviews), deposits and their supporting documentation to enable Community Business to effectively mitigate Money Laundering/Terrorist Financing risks
  • Sourcing, developing and maintaining new and existing relationships in order to achieve Community Business and Investment divisional goals


What You'll Bring to the Team:

  • Undergraduate degree or university level diploma in Finance, Economics, Accounting or Business Administration.
  • A minimum of 3 years of experience in managing business accounts and portfolios
  • Experience in the financial institution or banking industry is an asset
  • Strong skills in developing and maintaining new and existing client relationship
  • Exposure to mission-aligned member relationships and social enterprise activity
  • Board-level involvement or governance experience
  • Research and analytical skills to evaluate trends and recommend actions


You'll Thrive Here If You Are:

  • An Exceptional Communicator & Negotiator - using your communication and interpersonal skills, you provide the opportunity to learn how to provide expertise and advice, address challenges and issues, and represent across the organization. You will create that "wow" experience.
  • Problem Solver & Decision Maker - you diagnose challenges and issues; develop innovative business solutions; and assess risks and opportunities in Commercial Business.
  • Detail-oriented - you do your research and use those analytical skills to assess and recommend course of action on industry, political and economic trends. You can also identify risks and opportunities that may impact the business.


We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You'll Earn:

The base salary for this role begins at $85,000, plus incentive and commission-based pay. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity.

Why You'll Love Working Here:

A career at Vancity is more than just a job, you're joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

  • Living Wage Employer: We're the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada's Top Employers
  • Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs
  • Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time
  • Extra Stat Holidays: In addition to BC's 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness
  • Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from
  • Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone

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