Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years of commercial auto liability or casualty claims experience, particularly with excess or high-severity files.
• Strong knowledge of coverage analysis, litigation management, and complex liability evaluations.
• Excellent communication skills to convey complex issues clearly and effectively.
• Comfortable in a technology-driven environment with modern systems and data workflows.
• Active insurance adjuster's license from home state; must maintain this license.
• Willingness to obtain necessary licenses within 60 days, including completing state requirements.

Responsibilities

• Investigate and resolve complex commercial auto liability claims with high exposure scenarios.
• Conduct advanced coverage analyses, including various policy interpretations and multi-jurisdictional evaluations.
• Issue coverage position letters in line with regulatory standards and internal policies.
• Oversee litigation strategy in collaboration with defense counsel, ensuring effective decision-making.
• Utilize AI tools to enhance claim accuracy and efficiency.
• Evaluate primary carrier actions to determine appropriate timing for excess involvement.
• Collaborate with various stakeholders to maintain high service standards and clear communication.
• Document all claim activities accurately using modern claims platforms.

Benefits

• Generous health insurance package with nationwide coverage, including vision and dental.
• 401(k) retirement plan with employer matching.
• Competitive PTO policy to promote employee well-being.
• Generous family leave policy after 8 months of continuous employment.
• Flexibility to work from anywhere for better work-life balance.
• Provision of quality equipment such as an Apple laptop and large second monitor for an enhanced work experience.