Commercial Account Manager - (Remote, USA)

TeamViewer Germany GmbH

$80K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of B2B SaaS/tech sales experience
  • Proven track record of exceeding KPIs/quotas
  • Strong account management and solution-selling skills
  • Excellent communication, presentation, and negotiation abilities
  • Fluent in English; additional languages are a plus
  • Familiarity with SaaS sales cycle and market dynamics
  • Senior-level experience of at least one year

Responsibilities

  • Drive new Annual Recurring Revenue (ARR) growth across customer portfolio
  • Identify and capitalize on upsell/cross-sell opportunities
  • Lead demonstrations, workshops, and scoping for complex deals
  • Build and maintain trust-based relationships with stakeholders
  • Manage customer needs proactively to reduce churn
  • Turn customer inquiries into commercial opportunities
  • Apply value-selling to challenge customer assumptions

Benefits

  • Flexible PTO and paid holidays
  • Comprehensive health insurance with 100% employer-paid medical coverage
  • 401(k) with employer matching
  • Up to 12 weeks of parental leave
  • Quarterly team-building events and leadership luncheons
  • Basic life insurance, short-term & long-term disability coverage (100% employer-paid)
  • Remote work location flexibility
Full Job Description
Responsibilities:

Are you driven by building strong customer relationships and closing impactful deals?
Join our Sales Team as a Commercial Account Manager and help bridge the gap between SMB and Enterprise by growing mid-market customers into long-term, scalable partnerships.
• Drive New ARR & ARR growth and expansion across your customer portfolio
• Identify upsell/cross-sell opportunities and expand small deployments into broader platform usage
• Lead demos, scoping, and workshops for more complex deals
• Build strong, trust-based relationships with key stakeholders
• Proactively manage customer needs and prevent churn
• Turn customer inquiries into commercial opportunities
• Apply value-selling and challenge customer assumptions to create urgency
• Tailor solutions based on business needs, industry trends, and economic exposure
• Convert single-use-case customers into multi-use-case adopters
• Use partner networks to extend reach and generate pipeline
• Collaborate with Marketing, Product, Finance, Legal, and SE teams for customer success
• Represent TeamViewer at events and partner activities
• Maintain strong knowledge of the full TeamViewer portfolio and competitive landscape
• Stay updated on market trends and customer industry developments
• Continuously build expertise through learning and collaboration
• Maintain accurate CRM pipeline, forecasting, and reporting
• Regularly assess account performance and adjust strategies
• Apply MEDDPICC & Sandler

Requirements:
• 3-5 years B2B SaaS/tech sales experience
• Strong account management and solution-selling skills
• Proven history of exceeding KPIs/quotas
• Excellent communication, presentation, and negotiation
• Able to understand complex needs and translate into solutions
• High drive, ownership, and hands-on mentality
• Strong analytics, disciplined pipeline and CRM usage
• Entrepreneurial, organized, handles multiple accounts well
• Fluent English; extra languages helpful
• Familiar with SaaS sales cycle and market dynamics
• Senior experience of at least a year

** Customer facing travel requirement - Up to 30% travel requirement (domestic)

Additional information:

  • Work location is (Remote, USA)-(HQ in Midtown Tampa, FL)
  • Competitive compensation including stock-based options
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive Health insurance package including 100% employer-paid medical coverage
  • Up to 12 weeks of Parental Leave
  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
  • Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings
  • Open door policy and business casual dress code


Department Sales Locations Multiple locations Remote status Fully Remote Employment type Full-time Type of Job Non Student

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