TeleTech

Command & Control Systems Platform and Infrastructure Engineer

TeleTech$112K — $257K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in infrastructure or platform engineering with technical leadership on production systems
  • Experience operating Kubernetes at production scale, including deployment and security hardening
  • Proficient with CI/CD and GitOps using GitLab CI, Jenkins, and ArgoCD or Flux
  • Experienced with Infrastructure as Code and configuration management (Terraform, Ansible)
  • Knowledgeable in implementing observability stacks (Prometheus, Grafana, ELK, OpenTelemetry)
  • Experience designing secure systems in air-gapped or DDIL environments
  • Ability to obtain a Secret clearance
  • Bachelor's in Computer Science/Engineering or equivalent experience

Responsibilities

  • Collaborate with cloud architects and engineers on containerized solutions
  • Design and deploy the infrastructure for next-generation C2 systems
  • Manage and harden Kubernetes clusters for resilience and security
  • Create and manage container applications within a DevOps framework
  • Modernize legacy platforms and develop new systems from scratch
  • Utilize internal software and tools to explore innovative solutions
  • Lead technical projects in partnership with stakeholders

Benefits

  • Health, life, disability, financial, and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
  • Employee benefits for full-time and part-time eligible employees
Full Job Description
Command & Control Systems Platform and Infrastructure Engineer
The Opportunity:

You'll collaborate closely with fellow cloud architects and engineers specializing in GitLab CI, Jenkins, and ArgoCD or Flux to design, deploy, and harden the containerized foundation beneath next-generation C2 systems - from enterprise data centers to the tactical edge and cloud solution components. You'll have the chance to broaden your experience within a DevOps framework to create and manage container apps and use products like Kubernetes to further the mission. With access to our internal software, licenses and environments, you'll have the space and time to explore different ways of solving our clients' problems, and you'll partner with stakeholders and lead your team to deliver the right technical solutions. Whether modernizing legacy computing platforms and applications or creating new ones from scratch, you'll have the latest tech and brightest teammates at your fingertips.

Grow your skills at the leading edge of innovation.

You Have:
  • 8+ years of experience in infrastructure or platform engineering, including technical leadership on production systems
  • Experience operating Kubernetes at production scale, including cluster deployment, day-2 operations, upgrades, and security hardening
  • Experience with CI/CD and GitOps pipelines using tools such as GitLab CI, Jenkins, and ArgoCD or Flux
  • Experience with Infrastructure as Code and configuration management using Terraform and Ansible
  • Experience implementing and operating an observability stack such as Prometheus, Grafana, and ELK or OpenTelemetry
  • Experience designing and deploying systems in secure, air-gapped, or DDIL environments
  • Ability to translate mission and reliability requirements into resilient, automated platform designs
  • Ability to obtain a Secret clearance
  • Bachelor's degree in Computer Science, Engineering, or a technology field, or 6+ years of experience in designing, deploying, and maintaining mission-critical C2 platforms and infrastructure in lieu of a degree
  • DoD 8570 IAT Level II Security+ CE certification


Nice If You Have:
  • Experience with service mesh technologies, such as Istio, Linkerd, or Consul, for traffic management, mTLS, and observability
  • Experience deploying and sustaining containerized platforms in DoD environments such as Platform One, Big Bang, or Iron Bank
  • Experience engineering for the tactical edge and hardening deployments for DDIL and disconnected operations
  • Experience with C2, ISR, or other mission-critical DoD systems and their operational constraints
  • Experience implementing DevSecOps practices, including container scanning, policy enforcement, such as OPA, Gatekeeper, or Kyverno, and STIG compliance
  • Experience with secrets management and zero-trust patterns such as HashiCorp Vault or SPIFFE/SPIRE
  • Experience achieving and maintaining an Authority to Operate (ATO), continuous ATO, or RMF accreditation
  • Secret clearance
  • Certified Kubernetes Administrator (CKA) certification
  • AWS Certified Solutions Architect - Associate or equivalent cloud certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $112,900.00 to $257,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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