KONE US

Collections Associate

KONE US$75K — $99K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of B2B collections experience
  • Familiarity with SAP and Microsoft Office Suite
  • Ability to manage collections disputes effectively
  • Strong collaboration skills across organizational levels
  • Proven track record in documenting and presenting updates to stakeholders

Responsibilities

  • Initiate contact with customers regarding overdue payments
  • Follow up with customers to resolve disputes
  • Coordinate with relevant parties to facilitate dispute resolution
  • Document all interactions and actions taken during the collection process
  • Assist with other credit collection tasks as needed

Benefits

  • Opportunities for professional learning and growth
  • 401K with employer match
  • Comprehensive medical, dental, and vision insurance
  • Flexible Spending Accounts (FSAs) available
  • Paid time off and holidays
  • Tuition reimbursement for continued education
  • Well-being and family assistance programs
Full Job Description
Are you ready to make your next career move to join our team and assist the local branch as a Collections Associate for KONE Boston, MA? This position will work an in-office schedule out of our Canton branch.
  • Do you have a background in successfully handling a collections dispute process from beginning to end?
  • Are you able to collaborate with all levels of the organization to achieve business goals?
  • Have you developed a proficiency with office management tools (e.g. Excel, SAP Microsoft Office Suite, etc.?)
  • Do you have the tenacity and perseverance to see an objective through to completion?
  • Have you been successful in documenting status updates/details to present to stakeholders?


If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Collections Associate, you will perform a variety of credit collection tasks related to our branch operations including initial contact with customer, request action/follow-up appropriately, and record disputes. Disputes are facilitated by you as you coordinate with the appropriate parties.

You will bring 5+ years of relevant B2B Collections expertise and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates' degree in a related field or an additional 10+ years of experience. Proficiency in SAP/Excel/GAP is required to be successful in this role.

Just some of our many benefits include:
  • Competitive salary
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement


The hiring range for this role is $75,900.00 - $99,645.00. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

KONE Annual Bonus plan at 5% Target Incentive based on achievement of company goals and individual goals.

Read more on https://careers.kone.com/en/

About KONE US

KONE Corporation is a global leader in the elevator and escalator industry. Founded in 1910, KONE has been committed to improving the flow of urban life for over a century. KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building. KONE is headquartered in Helsinki, Finland, and has over 60,000 employees across 60 countries.
Learn more about KONE US
Size
5,500 employees
Industry
Founded
1910

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