Salary: $67,728.00 - $121,890.00 Annually
Location : Lexington County, SC
Job Type: FTE - Full-Time
Job Number: 27-003
Agency: State Housing Finance & Development Authority
Division: Mortgage Servicing
Opening Date: 08/21/2026
Closing Date: 9/4/2026 5:00 PM Eastern
Class Code:: AH45
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN11
Hiring Range - Min.: $67,728.00
Hiring Range - Max.: $82,728.00

Job Responsibilities
SC State Housing Finance and Development Authority's (SC Housing) Mortgage Servicing Department services mortgage loans for first time homeowners for low to medium income families for affordable housing. Weare looking to fill the position of Collections and Foreclosure Services Manager with a person that is employee driven and customer oriented that excels in leadership, customer service, attention to detail, ability to multitask, and a commitment to timeliness. Under limited supervision, the manager uses sound judgement to manage the day-to-day activities of the Default, Loss Mitigation, Bankruptcy, and Foreclosure areas within Mortgage Servicing. The manager is responsible for providing expertise and guidance to staff and customers as it relates to required and regulated duties within these functional areas. The manager serves as an integral member of the Servicing Management team to accomplish the mission, values and strategic plan of SC Housing.
Essential duties and responsibilities with this position include, but are not limited to the following:

• Direct and lead the Default, Loss Mitigation, Foreclosure and Bankruptcy functions.
• Create a culture of accountability that empowers employees to take ownership for their actions.
• Foster a positive work environment that promotes continuous communication.
• Ensure insurer compliance with insurer/regulatory guidelines and internal policies.
• Oversees MILAR and delinquent loan reporting to all mortgage insurers.
• Responsible for responding to all internal and audit requests.
• Responsible for monthly, quarterly, semi-annual reporting to internal and external stakeholders.
• Stays abreast of all aspects of applicable requirements by review of government and private mortgage insurer handbooks, mortgagee letters, and pertinent instructional handbooks in addition to appropriate laws and other regulations as they relate to delinquent loan servicing.

Minimum and Additional Requirements
A bachelor's degree in business administration, accounting or related field of study and a minimum of three (3) years of fulltime experience in housing finance, banking, real estate and/or other housing related field. Must have a minimum of three (3) years of supervisory, managerial or team lead experience which may run concurrent with professional experience.

*An equivalent combination of education and experience maybe substituted to meet the agency minimum requirements. (i.e.1 year education = 1 year related experience)
Additional requirements:
Strong interpersonal skills with a focus on team building, coaching and mentoring. Ability to exercise judgment and discretion in supervision of area. Analyze regulations and data in order to prepare recommendations and pro-actively manage in a team environment. Must have exceptional written and verbal communication skills in order to communicate effectively with customers, staff, and peers. Ability to establish and maintain effective working relationships with department staff, coworkers, and external customers. Must be detail oriented and analytical with the ability to organize multiple tasks and set priorities. Ability to make presentations and prepare reports. Ability to work within strict deadlines and meet regulatory compliance. Expected to be innovative and actively seek solutions to streamline activities. Employee is expected to use personal initiative in all areas of job performance. Strong proficiency in Excel. Ability to continuously stand or walk.

Must be able to lift and carry files, books and reports weighingupto20 lbs. Must be able to perform filing, desk work and operate general office equipment. Must be able to sit or stand for prolonged or intermittent periods of time while sharing, gathering or presenting information to other staff members or external parties. Employee must be able to perform these tasks with or without reasonable accommodations.

Preferred Qualifications

Mortgage experience is preferred

Additional Comments
What makes us Different?We are a state governmental agency but one unlike you've encountered before. We operate much more like a private sector business. We are a self-sustaining operation that offers rental and homeownership products and services. As a result, we face many of the same regulatory, market, and financial hurdles of private sector financial institutions. Our clear advantage to employees is that we offer challenging and meaningful work, as well as excellent state government benefits.

Our Benefits Package:SC Housing offers an exceptional benefits package that includes:

• Telecommuting options
• Accrued Paid Time Off (15 days annual/vacation leave per year and 15 days sick leave per year)
• 13 paid holidays
• PEBA Health, dental, vision, long term disability, and life insurance for employees, spouses, and children
• PEBA Perks
• Free Telehealth Visits for State Health Plan members
• Free Health Coaching for State Health Plan members
• State Retirement Plan
• Deferred Compensation Programs 401k and 457 plans
• MoneyPlus (tax-favored accounts program) Employee Assistance Program
• Employee Discount Programs (PerksCard, TicketsatWork, and WeSave)
• Casual Fridays
• Tuition Reimbursement Program (after 6 months of employment)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

And much, much more!

Location, Location, Location:
The Palmetto State offers something for everyone. Located in the Midlands, Columbia is both the state capital and South Carolina's second-largest city. It is just a short commute to the state's beautiful beaches and gorgeous mountains. Sunny summers and mild winters allow residents to experience the outdoors year-round, a plus considering that Lake Murray is just minutes away. Great universities and colleges, minimal commute times and friendly people make South Carolina the ideal place to build your future.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Do you meet the minimum requirements for this position: A bachelor's degree in business administration, accounting or related field of study and a minimum of three (3) years of full-time experience in housing finance, banking, real estate and/or other housing related field. Must have a minimum of three (3) years supervisory of supervisory and managerial experience which may run concurrent with professional experience.

• Yes
• No

02

If you answered "Yes" to question # 1, please briefly list (Typed answer required): * Type of degree, *Number of years of related experience, *Position Titles.
03

. If you answered "No" to question # 1 but feel you meet the minimum requirements through equivalency, (i.e. 1 year education = 1 year related experience), please briefly list below (Typed answer required): *Type of Degree, *Number of years of related experience, *Position Titles
04

What is your highest level of education?

• High School Diploma
• Associate's Degree
• Bachelor's Degree
• Master's Degree or Higher

05

How many years of housing finance, banking, real estate and/or other housing related field experience do you have?

• Less than 1 year
• 1-2 years
• 3-4 years
• 5-6 years
• 7 or more years

06

Do you have three (3) or more years of supervisory, managerial, or team lead experience?

• Yes
• No

07

Do you have mortgage experience?

• Yes
• No

08

Please list any certifications you may have.
09

What is you level of proficiency in Excel?

• None
• Beginner
• Intermediate
• Expert

10

Please list and briefly describe any accounting and/or mortgage servicing software you have used.
11

Describe your leadership style.
12

In 3 words, list what you feel are your 3 strongest traits/characteristics.
13

Are you willing to accept a position within a salary range of $66,400 to $75,400?

• Yes
• No
• Other (See preferred salary on my application)

14

Do you or any of your immediate family members have employment, consulting ventures or personal business arrangements with any housing related entities to include Real Estate/mortgage companies, banking or nonprofit organizations?

• Yes
• No

15

If you answered "yes" to the question above, please provide the specific details of each situation.
16

Do you have any relatives employed with the State of South Carolina/SC Housing?

• Yes
• No

17

Do you have any relatives employed with the State of South Carolina/SC Housing?
18

How did you hear about this position?

• SC State Jobs Website - careers.sc.gov
• Indeed.com
• LinkedIn
• A current employee
• A former employee
• Other (please specify below)

19

If you answered "other" to the question above, please specify where you heard about this position.
Required Question