Description

University of Iowa Health Care's Professional Coding Division (PCD) is seeking a Coding Manager (Revenue Cycle Manager) to directly manage Coding Coordinators who typically supervise teams of 10 to 30 medical coders responsible for professional and hospital outpatient charges. Serving as a resource for coding staff, the Coding Manager will provide expertise on departmental coding functions, coding guidelines, and payor regulations/policies.

The Coding Manager is responsible for ensuring the completion, accuracy, and compliance of all medical coding functions, which may include, but are not limited to, promoting a positive and productive work environment, tailoring and/or creating coding policies and procedures, analyzing and presenting data to internal and external stakeholders, and developing or implementing process improvement initiatives. The Coding Manager will provide exceptional customer service to both our internal and external customers by demonstrating professionalism, excellent communication skills, and the ability to prioritize and coordinate inquiries.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via Hybrid (Onsite/Microsoft Teams) from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Position Responsibilities:

• Plan, organize, and direct the coding operational and technical activities of assigned divisions for both physician and outpatient hospital coding within PCD.
• Assist the Associate Director with administration of PCD by providing direction and oversight to Coding Representatives and Coding Coordinators within PCD.
• Assist with planning unit goals and monitor progress to ensure established goals are being met.
• Monitor the coding and billing performed for the centralized departments within PCD to ensure compliance with all regulations and billing practices.
• Prepare and present periodic and recurring reports for administrators within UI Health Care.
• Maintain the confidentiality of patient information.
• Prepare and maintain appropriate reports to summarize the results of the department coding and billing activities.
• Assist with budget preparation, projections, and monitoring.
• Provide information and serve as a resource regarding coding and billing guidelines for physicians, clinical department administrators, and billing staff.
• Obtain, prepare, assemble, and distribute educational materials regarding coding.
• Perform human resource functions such as: interviewing, selection, training, performance evaluation, promotion, and disciplinary action; daily direct supervision for assigned staff; maintain personnel records: timecard management including vacation and sick leave approvals.
• Provide additional education and training when opportunities are identified, or new processes are implemented.
• Assist with the development and implementation of staff performance standards including development of motivational incentives within the institutional and state guidelines.
• Assist with the coordination of intra-unit and inter-unit operations and procedures and participate in regular department meetings to discuss and assist in developing operational policies and procedures.
• Advise staff and others requiring interpretation of policies and regulations of specific projects or programs in assigned work area.
• Assist in the orientation, training, and education of new employees. Assist in review of work performed by new employee to ensure accurate and consistent coding and billing.
• Assist in planning, developing, and implementing computer applications, upgrades to coding and billing systems, dictionary databases, claims submission, and other bolt on software products. Review payor policies and relay coding updates to appropriate departments.
• Monitor statistical data including payer denial data to recommend and implement operational procedures and protocols to improve services, reduce costs, decrease days of revenue, and increase cash flow.
• Assists with preparing and compiling special and periodic statistical and financial reports for the Director of PFS and/or Associate Director of PCD, as well as hospital and clinical department administrators.
• Collaborate with internal stakeholders, such as hospital and clinical department administrators, clinical support staff, and healthcare practitioners.
• Collaborate with allied staff in Human Resources, Health Care Information Systems, Health Information Management, Joint Office for Compliance, Revenue Integrity, and Patient Financial Services.
• Collaborate with external stakeholders, such as third-party payors or coding vendors, professional healthcare organizations, and governmental agencies.

Classification Title: Coding Manager (Revenue Cycle Manager)

Department: Patient Financial Services (PCD)

Pay Grade: 5B

Percent of Time: 100%

Location: Hospital Support Services Building (HSSB) located in Coralville, IA

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via Hybrid (Onsite/Microsoft Teams) from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Equipment:

• Onsite - The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be found in the supply closet.
• Hybrid - While working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR. The employee's remote workstation should replicate the onsite setup as if they were working onsite at HSSB.
• Remote - When working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite and at their own expense, the employee will be required to obtain or possess 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR. The employee's remote workstation should replicate the onsite setup as if they were working onsite at HSSB.

Qualifications

Education Required:

• Bachelor's degree in healthcare administration, business administration, or a related field (or combination of relevant education and direct coding experience).

Required Qualifications:

• Coding certification (e.g., RHIT, RHIA, CPC, CCS) through a nationally recognized credentialing body such as AHIMA or AAPC.
• 5 or more years medical coding experience.
• 2 or more years supervisory experience.
• Proficiency with standard office computer software (i.e., Microsoft) applications.
• Ability to learn and apply new software or coding knowledge quickly.
• Ability to take initiative in identifying problems or opportunities for improvement, conceptualizing resolutions, and implementing change to workflow/processes.
• Excellent written and interpersonal communication, customer service, and conflict resolution skills.
• Detail oriented, with strong planning and organizational skills.
• Strong understanding of Centers for Medicare and Medicaid Services (CMS) regulations and industry standards.
• Demonstrated experience with maintaining confidentiality with information received.

Desirable Qualifications:

• Experience with Epic Systems.
• Knowledge of University Human Resources policies and procedures, as well as UI Health Care coding policies and procedures.

Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" for the submission:

• Resume
• (optional) Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.



Applicant Resource Center: Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

• Monday 10:00 a.m. - 4:00 p.m.
• Tuesday 10:00 am - 4:00 p.m.
• Wednesday 10:00 am - 4:00 p.m.
• Thursday 10:00 am - 4:00 p.m.
• Friday 10:00 am - 4:00 p.m.

Or by appointment - Contact [email protected] to schedule an appointment or just stop by.

Visit the website for more information: Application Resource Center | University of Iowa Health Care