Stellantis

CMDB Product Owner (ServiceNow)

Stellantis • $110K — $130K *
Auburn Hills, MI 48326In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or Master's in Computer Science, IT or related field.
  • 5+ years managing a CMDB/CMS with a focus on strategy and metrics.
  • Strong knowledge of ServiceNow and CMDB module.
  • Proven success in developing CMDB strategies and frameworks.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong leadership and project management experience.
  • Effective communication and interpersonal skills.

Responsibilities

  • Develop and implement CMDB strategy aligned with ITSM processes.
  • Establish governance policies for CMDB management.
  • Monitor CMDB health, ensuring data accuracy and reliability.
  • Collaborate with stakeholders to define CMDB requirements.
  • Lead audits and reconciliation to resolve discrepancies.
  • Provide training and guidance to CMDB users.
  • Stay updated on industry trends related to CMDB and ITSM.
  • Manage CMDB projects to ensure timely, quality outcomes.

Benefits

  • Work in a collaborative environment in Auburn Hills, MI office, 5 days a week.
  • Exposure to cutting-edge CMDB and ITSM practices.
  • Opportunities for continuous professional development.
  • Engagement with a diverse global team.
Full Job Description
Job Description:

We are seeking an experienced CMDB Product Owner (ServiceNow) to lead the strategy, governance, and health of our Configuration Management Database (CMDB). The ideal candidate will have a minimum of 5 years of relevant experience and will be responsible for ensuring the accuracy, completeness, and reliability of the CMDB. This role requires a strategic thinker with strong leadership skills and a deep understanding of ServiceNow and IT Service Management (ITSM) best practices.

Key Responsibilities:
  • Develop and implement CMDB strategy, ensuring alignment with organizational goals and ITSM processes.
  • Establish and enforce CMDB governance policies and procedures.
  • Monitor and maintain the health of the CMDB, ensuring data accuracy, completeness, and reliability.
  • Collaborate with IT and business stakeholders to define and document CMDB requirements.
  • Lead CMDB audits and reconciliation activities to identify and resolve discrepancies.
  • Provide guidance and training to CMDB users and stakeholders.
  • Stay current with industry trends and best practices related to CMDB and ITSM.
  • Manage CMDB-related projects and initiatives, ensuring timely delivery and quality outcomes.
  • Develop and maintain CMDB dashboards and reports to provide visibility into CMDB health and performance.

This role is based in Auburn Hills, MI and is required to be on-site in our HQ building 5 days per week.

Basic Qualifications:
  • Bachelor's or Master's in Computer Science, IT or related field.
  • Minimum of 5 years' experience in managing a CMDB / CMS, alongside proven experience defining strategy and success metrics.
  • Strong knowledge of ServiceNow platform and CMDB module.
  • Proven experience in developing and implementing CMDB strategies and governance frameworks.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong leadership and project management abilities.
  • Effective communication and interpersonal skills.
  • Ability to work independently and collaboratively in a global team environment.
  • NICE TO HAVE: Relevant certifications (e.g., ServiceNow Certified Implementation Specialist, ITIL).
  • NICE TO HAVE; Experience / certification with ServiceNow Discovery and Service Mapping would be a plus

About Stellantis

Stellantis is a multinational automotive manufacturer formed in 2021 by the merger of Fiat Chrysler Automobiles and Groupe PSA. The company designs, produces, and sells a wide range of vehicles under various brands, including Alfa Romeo, Chrysler, Citroen, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, and Vauxhall. Stellantis operates in over 130 countries and has 14 brands in its portfolio. The company is committed to sustainable mobility and has set ambitious targets for reducing its carbon footprint and increasing the share of electric vehicles in its sales.
Learn more about Stellantis
Size
400,000 employees
Market Cap
$44.9 billion
Industry
Manufacturing & Automotive
* Ladders Estimates

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