Club Manager

Genesis Health Clubs

$80K — $120K *
Omaha, NE 68104In-Person
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years management experience in a fitness or hospitality environment
  • Strong sales background with proven ability to meet financial goals
  • Excellent leadership and team-building skills
  • CPR certification required within 60 days of hire
  • Exceptional customer service and communication abilities

Responsibilities

  • Achieve monthly and yearly sales goals
  • Train and motivate team daily to meet objectives
  • Conduct daily sales meetings to discuss performance and targets
  • Recruit, interview, and train new staff members
  • Respond promptly to members' concerns and feedback
  • Ensure club maintains cleanliness, safety, and operational standards
  • Work closely with retention departments to boost member participation

Benefits

  • 401(k) matching
  • Performance-based bonuses
  • Company parties
  • Employee discounts
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Training and development resources
  • Wellness resources
Full Job Description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources


Ensure the financial growth and sales performance of the club by overseeing all aspects of the club operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all club related functions including prospecting, staff training, new members sales and member retention.

Duties and Responsibilities:
  • Achieve monthly and yearly sales goals
  • Train and motivate team daily to achieve club objectives
  • Conduct daily sales meetings to discuss performance and objectives with team
  • Recruitment, interview and train all new staff
  • Report sales activity daily
  • Promptly respond to members concerns
  • Ensure club meets all standards for cleanliness, maintenance, and safety
  • Attend all staff and club meetings and events
  • Establish and maintain professional relationships with staff
  • Maintain and update sales policies and procedures
  • Always know and be aware of club revenues and goals
  • Works closely with retention departments to ensure high participation in the facilities
  • Ensures that all required documentation is completed in a timely manner.
  • Ability to respond quickly and appropriately to emergency situations.
  • Perform other duties and assignments as necessary or required
  • Grow dues base and constantly know you dues line
  • Help support and grow all departments in the facility
  • Produce staff that can grow with the company and become Club Managers

Expectations:
  • Present a professional demeanor at all times when representing the Genesis Health Clubs
  • Provide input in developing strategies to support goals and objectives
  • Recommend staff development/education activities
  • Develop and build a team atmosphere among staff and departments
  • Ability to respond to common inquiries or complaints

Job Requirements:
  • Available to work weekends and evenings and holidays
  • Must hold current CPR certification or obtain within 60 days of start date
  • Ability to work well with others
  • Experience in cash handling and credit cards
  • Customer service abilities

Physical Requirements:
  • Ability to stand for long periods of time
  • Ability to lift up to 35 pounds
  • Ability to communicate with guests and other associates, including reading, writing and speaking


Compensation: $80,000.00 - $120,000.00 per year

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