Posting Details

Position Information

Posting Number
NC00870

Position Title
Cloud SysOps Administrator

Division
Administration and Finance Division

Department Name
Information Security

Position Type
Staff - Non Classified

Position Overview

The Cloud SysOps Administrator plays a key role in designing, implementing, and supporting the cloud and infrastructure technologies that power the College's academic and administrative operations. As a member of the Information Technology Services team, this position is responsible for managing and optimizing cloud platforms, enterprise systems, automation, security, monitoring, and disaster recovery solutions while leading and supporting cloud migration and modernization initiatives. This role requires a proactive and innovative technology professional who enjoys solving complex technical challenges, collaborating with stakeholders across campus, and leveraging emerging technologies to ensure the reliability, security, and performance of critical systems and services in support of the College's mission.

Primary Purpose

Plan, design, implement, operate, monitor, and support technical solutions relating to all infrastructure services needs of the college.

Essential Duties

• Administer infrastructure and cloud services, primarily Windows, secondarily Linux and other systems.
• Build and maintain operational tools for deployment, performance, security, and cost monitoring, as well as analysis of infrastructure, systems, and cloud services.
• Plan, execute, facilitate, and/or support projects and staff relating to the transition and/or migration of non-cloud resources into cloud services, both within Information Technology Services and for other college staff and organizations.
• Provision, configure, monitor, and maintain systems and security access, both via available web-based management consoles, scripts, and automation tools.
• Implement and maintain operational and tools for backups and disaster recovery of on-premise systems and cloud services/resources.
• Produce and maintain documentation and records relevant to the areas of responsibility.
• Troubleshoot systems and assist with troubleshooting cloud-dependent services as needed.
• Maintain proficiency in server administration, cloud system administration, and cloud DevOps technologies and practices.
• Train and supervise student employees and network/telecom technicians as assigned and assist in evaluating training needs.

Assist in:

• Analyzing and troubleshoot all issues.
• Establishing and enforcing standards and procedures.
• Evaluating and recommending evaluate existing and future cloud technology and services with respect to their applicability to the college.
• Establishing best practices in all technical areas, such as system administration, cloud security, cost and performance monitoring, and cloud services.
• Establishing and maintaining security of all cloud services.
• Assessing technical needs of a department.
• Estimating resource requirements for developing specialized software.

Occasional Duties

• Perform occasional duties of Senior Technical Programmer. Perform other related duties as required or as assigned by the Manager of Technical Services.

Required Skills, Knowledge, and Abilities

• Demonstrated competence in the management of cloud collaboration platforms (such as Microsoft 365 and Google Workspace) and cloud services (such as Microsoft Azure, Google Cloud Platform, and Amazon Web Services).
• Demonstrated experience in Microsoft Windows server/system administration.
• Demonstrated knowledge, understanding, and fluency of data networking and data security principles and practices.
• Demonstrated ability to learn and use a wide variety of technologies and tools.
• Demonstrated ability to show initiative, leadership, and coordinate efforts where needed.
• Strong interpersonal skills.
• Ability to work independently as well as effectively and collegially with faculty, administrators, students and colleagues.
• Excellent analytical, organizational and communication skills.

Required Qualifications

• Education: Bachelor's degree or equivalent experience.
• Experience: Minimum of six year's experience in the design, installation and maintenance of computer systems, server administration, cloud technology, SysOps/DevOps engineering of which two years' experience shall be in the area of cloud services technical support.

Preferred Qualifications

• Bachelor's degree in computer science or closely related field.
• Demonstrated experience in Linux server/system administration.
• Demonstrated experience and fluency in networking, security, high-availability, and disaster recovery concepts as these relate to cloud platforms.
• Demonstrated experience in production and maintenance of technical documentation, both for internal users, as well as for external communication.
• Demonstrated experience in leading, coordinating, and implementing technical projects and initiatives.
• Demonstrated experience in coordinating with vendors and other third-parties.

Does this position have Direct Reports?
Yes

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions, but requires lifting, moving, and/or installation of moderately heavy equipment (such as computers) and other related information technology components.

Position Details

FLSA
Exempt

Salary Grade
14NC

Full Time / Part Time
Full-time

Proposed Starting Salary Range
$95,000 - $110,000

Work Schedule

Monday - Friday
8:30AM-4:30PM
May require evening and weekend work as needed.

Benefits

Full-time employees enjoy an array of benefits including:

• Health and Wellness - Medical, Dental & Vision
• Wellness Incentives and Rewards
• Paid time Off - Vacation, Sick & Holiday
• Retirement Benefits
• Disability and Insurance Benefits
• Education Benefits - Tuition waivers for RIC, CCRI & URI

For a complete listing, visit Employee Benefits.

Reports To (Title)
Manager, Data Center Infrastructure and Operations

Academic or Calendar Year
Calendar

Position Status
Continuing

End of Temporary or Limited Position

Collective Bargaining Unit
PSA

Posting Information

Number of Positions Available
1

Application Open Date
07/13/2026

Application Close Date

Special Instructions

Please be advised that the college is unable to provide visa sponsorship for this position. Candidates must have authorization to work in the US without the need for employer sponsorship.