Overview

You will work as a member of the TierPoint Sales team to consult with customer and outline solutions that solve the customer's business and IT challenges. The position is a remote position, and you will work with Sales teams in all of TierPoint's markets. In addition, you will serve a critical role in the pre-sales organization and will be a senior level position that supports our direct and channel initiatives.

Working with various stakeholder groups across the Company, including Sales, Marketing and Professional Services, the Public Cloud Solutions Specialist must be able to manage various projects simultaneously. The managed hyperscale team will work in an incubator-like environment within the larger TierPoint organization, and the Public Cloud Solutions Specialist should have an entrepreneurial spirit, ready to grow the managed hyperscale offering as if they were working at a startup.

Responsibilities

• Responsible for account retention and handling multiple lines of cloud business in existing accounts by supporting Client Executives with their customer's cloud opportunities
• Drive the sales process of the solution, including qualifying the opportunity, forecasting, decision making criteria, and assisting the Account Executive in closing
• Learn and understand company service offerings in all cloud service areas by self-study, acquiring certifications, partner training and company sponsored training
• Ensure that company recommended enterprise solutions are comprehensive, achieve customer expectations and meet customer business needs and planning.
• Consultative approach with customers and owns the technical side of customer relationships.
• Coordinate co-selling activities with AWS and Azure field sellers to accelerate pipeline and deal velocity
• Manage funding requests and claims, ensuring eligibility, verifying accurate documentation and timely submission
• Develop relationships Account and Channel Teams, and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's on-going enterprise needs
• Educate and develop sales teams on network selling by formal and informal training
• Stay current on new technology, trends, and market behavior by self-study, company training, acquiring certifications and partner training
• Obtain technical certifications as needed for specific projects as dictated by management
• Provides quality internal and external customer service surrounding the Company values.
• Other duties as assigned.

Qualifications

• Ability to identify customer cloud challenges to determine potential cloud solutions
• Ability to speak to the different cloud frameworks such as CSA, Microsoft Azure Reference Architecture, AWS, AWS architecture best practices
• Excellent negotiation skills
• Self-motivated with ability to work with limited direction and oversight
• Ability to understand complex technical and selling situations and the ability to solve the problem or solicit the required resources
• Excellent verbal, written, and interpersonal skills
• Ability to prioritize and organize effectively
• Ability to work on multiple projects simultaneously
• Ability to work both independently and with others
• Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines
• Proficiency in using MS Office Suite and Windows-based computer applications

Preferred Experience

• 2 + years in a Microsoft Azure or Amazon AWS pre-sales role
• 5 + years of presales experience with most of the time spent in IT and/or IT consulting experience in Cloud, Managed Services, and Business Continuity
• Required Certifications: AWS Cloud Practitioner and/or Azure Fundamentals (AZ-900)
• Prior experience particularly in the data center industry

Working Conditions

• Remote/WFH position
• Ability to travel a moderate amount (25%) for internal and customer meetings.

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements.
It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Range $127,000.00 - $195,459.25

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