Frontdoor, Inc.

Cloud & Platform Engineer L3

Frontdoor, Inc.$94K — $122K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on DevOps experience required.
  • Experience managing production infrastructure on a cloud service provider for at least 2 years.
  • Proficient in development, maintaining scripts, or applications for a minimum of 2 years.
  • Hands-on experience with at least one cloud provider (GCP or AWS).
  • Knowledge of configuration management tools like Ansible, Chef, or Puppet.
  • Good understanding of networking concepts like TCP/UDP and DNS.
  • Familiarity with CI/CD pipelines such as GitLab or Jenkins.

Responsibilities

  • Research and implement resilient services to ensure high availability.
  • Integrate and automate existing manual processes for efficiency.
  • Participate in an on-call rotation to address availability incidents.
  • Troubleshoot production issues and provide support during outages.
  • Collaborate across teams to implement technology and improve processes.
  • Monitor environment performance and provide reporting analysis.
  • Build and maintain automation tools and infrastructure for CI/CD and observability.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Life and disability insurance coverage.
  • Employee assistance programs for wellness support.
  • Matching 401(k) plan and employee stock purchase options.
Full Job Description
Responsibilities

Summary : Cloud & Platform Engineers are responsible formaintainingthe availability and uptime of infrastructure. This position will use software engineering principles to solve operational challenges to create reliable infrastructure. This position willreduce the toil from our everyday work using as much automation as possible.

Responsibilities:
  • Research and implement solutions to build an always-up, always-available, resilientservices.
  • Integrate and automate existing manual solutions and processes.
  • Participate in an on-call rotation for availability incidents.
  • Troubleshoot and support production issues.
  • Participates on cross functional company project teams responsible for implementing technology.
  • Investigates anomalies/outages anddeterminessteps to reproduce, root cause, and solutions options.
  • Monitors environment performance and provides all necessary reporting analysis.
  • Builds andmaintainsautomation tooling for infrastructure, CI/CDand observability (monitoring, alerting,logging, tracing) pipelines.
  • Builds andmaintainscloud and container orchestration infrastructure.
  • Collaborates with software engineering, security, systemsteams to help automate and streamline operations and processes.
  • Implements best DevOps practices across the organization to improve performance and efficiency.
  • Performs research and implements solutions to build an always-up, always-available, resilientservices.
  • Integrates and automates existing manual solutions and processes.
  • May include other duties as assigned.

Qualifications

Required Skills:
  • Hands-on experience with cloud service providers (at least one of GCP, AWS)
  • Hands-on experience with at least one configuration management software (Ansible/Chef/Puppet)
  • Working knowledge of containers and any one container orchestration platform (Kubernetes/Nomad/Mesos/Swarm)
  • Understanding and experience in at least one CI/CD pipeline (GitLab/Jenkins/Travis etc.)
  • Good understanding of Unix/Linux operating systems and its internals
  • Well-versed with Linux CLI
  • In addition to shell scripting (sh/bash), proficient with one other programming language (Python/Go)
  • Working knowledge of any one distributed version control systems (git/bzr/hg)
  • Ability to write good technical user documents
  • Exposure to managing Infrastructure as Code with tools like Terraform/CloudFormation or using Cloud Provider SDKs
  • Good understanding of core concepts of computer networking(TCP/UDP, IP Routing, DNS).
  • Experience with a CDN (e.g.Akamai)

Preferred Skills:
  • GCP
  • Terraform
  • Kafka
  • Git
  • GitLab
  • Kubernetes
  • Docker
  • Good working knowledge of Istio service mesh
  • Good working knowledge of Akamai
  • Experience working with AWS, GCP VPC configuration, NAT, Load Balancing, monitoring
  • Understanding of Kubernetes and networking in a microservice architecture
  • PaloAltonetworks,PanOSand Panorama devices, physical and virtual
  • Infoblox Grid Manager

Physical Role Requirements :Be seated at a computer intermittently for up toeight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting forlong periodsof time while using office equipment such as computers and phones. Repetitive motionsusing hands and digits; such as movement of wrists, hands and fingers while picking,pinchingand typing during your normal working environment.

Minimum Education, Licensure and Professional Certification requirement s: BA/BS in Computer Science, ComputerEngineeringorcommensuratepractical experience

Minimum Experience required (number of years necessary to perform role) :2+ years of hands-on DevOps experiencerequired. 2+ years of managing production infrastructure on any cloud. 2+ years developing code, eithermaintainingscripts or applications.

Other/State Specific

This role pays between $94,000/Yr to $122,000/Yr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

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Job Locations US

ID 2026-4156

Category Engineering

Type Full Time

About Frontdoor, Inc.

Frontdoor, Inc. is a leading provider of home service plans in the United States. The company offers a range of services, including home warranty plans, home maintenance plans, and home security solutions. Frontdoor, Inc. was founded in 1971 as ServiceMaster and has since grown to become a publicly traded company with over 2,000 employees. The company is committed to providing exceptional customer service and helping homeowners protect their homes and families. Frontdoor, Inc. is publicly traded on the NASDAQ stock exchange under the ticker symbol FTDR.
Learn more about Frontdoor, Inc.
Size
2,081 employees
Market Cap
$1.6 billion
Industry
Net Income
$111 million
5 Year Trend
+9.4%
Revenue
$1.4 billion
NASDAQ

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