TeleTech

Cloud Ops Engineer

TeleTech • $112K — $257K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years managing cloud environments in DoD IL5 or IL6 AWS or Azure.
  • 6+ years administering Windows or Linux operating systems.
  • Proven experience leading operations personnel for cloud or production systems.
  • Experience designing and deploying systems within cloud platforms.
  • Strong skills in monitoring and maintaining critical infrastructure components.
  • Experience mentoring engineers and defining operational standards.
  • Knowledge of system administration and DoD accreditation processes.

Responsibilities

  • Lead Cloud Operations for classified and unclassified environments.
  • Oversee maintenance, monitoring, and security of cloud infrastructure.
  • Manage incident resolution, system administration, and compliance activities.
  • Establish and document best practices for Cloud Operations.
  • Collaborate with cross-functional teams to maintain production environments.
  • Support RMF and ATO requirements and risk management practices.
  • Provide guidance and mentorship to Cloud Operations personnel.

Benefits

  • Mentorship opportunities and professional development.
  • Access to cutting-edge technology and innovative projects.
  • Flexible work options (remote, hybrid, or onsite).
  • Comprehensive health and wellness programs.
  • Participation in a culture that prioritizes collaboration and inclusivity.
Full Job Description
Cloud Ops Engineer

The Opportunity:

Serve as the technical lead for Cloud Operations across classified and unclassified environments, including DoD IL5 and IL6 AWS or Azure environments. Lead the operation, maintenance, monitoring, security, and continuous improvement of mission-critical cloud infrastructure and applications. Provide technical oversight for incident resolution, system administration, vulnerability remediation, configuration management, infrastructure performance, and compliance activities.


Lead and mentor Cloud Operations personnel by establishing operating standards, documenting best practices, reviewing technical work, and providing hands-on guidance. Collaborate with cybersecurity, architecture, DevSecOps, and application teams to maintain secure and reliable production environments, support RMF and ATO requirements, and ensure operational risks are identified and addressed.


You Have:


  • 6+ years of experience designing, deploying, and managing cloud environments, including DoD IL5 or IL6 AWS or Azure environments
  • 6+ years of experience administering Windows or Linux operating systems
  • Experience leading operations personnel responsible for existing cloud or on-premises production systems
  • Experience leading the architecture, build, and deployment of systems and applications within cloud platforms
  • Experience monitoring, maintaining, securing, and troubleshooting critical infrastructure components
  • Experience mentoring cloud or infrastructure engineers and establishing operational standards and best practices
  • Knowledge of foundational system administration principles and DoD accreditation, RMF, and ATO processes
  • Top Secret clearance
  • Associate's degree
  • Security+ CE Certification

Nice If You Have:


  • Experience leading cloud professionals on complex projects or technical efforts
  • Experience supporting classified, disconnected, air-gapped, or restricted DoD environments
  • Experience working with DoD systems requiring RMF authorization and ATO sustainment
  • Experience with cloud infrastructure cost forecasting, tracking, and optimization
  • Experience navigating complex security requirements while maintaining operational and regulatory compliance
  • Experience with infrastructure as code, automation, configuration management, and cloud-monitoring tools
  • Bachelor's degree
  • AWS or Microsoft Azure Certification
  • DoD 8570 IAT Level III-compliant Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $112,900.00 to $257,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.


Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

Similar Jobs

More Jobs at TeleTech

More Aerospace & Defense Jobs

Find similar Cloud Ops Engineer jobs: