The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WYFuture Need - Actively InterviewingLocation: Remote in any United States jurisdiction not excluded from this job advertisement.
Provide the eyes-on-glass excellence a mission-critical Department of Veterans Affairs (VA) platform demands. As a Cloud Monitoring Engineer, you will build, tune, and maintain the observability stack tracking latency, error rate, saturation, volume, and incident-free availability across 300+ applications.
Position Description: The Cloud Monitoring Engineer builds and maintains the Capabilities and Services Dashboard and supports monitoring infrastructure, ensuring automated alerting detects production issues before user-reported tickets arrive.
Minimum/General Experience: 5 years of experience in cloud monitoring and observability engineering
Minimum Education: Bachelor's Degree in computer science, information technology, or related field; Dynatrace Associate certification or equivalent observability platform certification (preferred)
Essential Skills/Qualifications:- Excellent experience building and maintaining dashboards displaying latency, error rate, saturation, volume, and incident-free availability in real-time (e.g., Dynatrace, Splunk)
- Excellent knowledge of the four Golden Signals
- Excellent ability to individually monitor and track latency, error rate, saturation, volume, and incident-free time
- Excellent ability to implement dependency tracking within monitoring dashboards including latency, error rates, and transaction volumes
- Excellent experience configuring automated alerts reflecting meaningful degradation or disruption while minimizing false positives
- Excellent ability to maintain an accurate, complete, and auditable log of all alerts including alerted system, cause, timestamps, corrective actions, and responsible system
- Above average experience supporting 24/7 monitoring operations and coordinating with on-call Site Reliability Engineers (SREs) during active incidents
- Above average knowledge of AWS CloudWatch and integration with third-party observability tools in a GovCloud environment
- Experience supporting federal government programs and enterprise-scale applications operating in cloud-based or hybrid environments
- Excellent verbal and written communication skills
General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.
- Assignment Location - Remote
- Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Typing, communicating, repetitive motions.
- Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
- Inside environmental conditions with protection from outside elements.
Security: Active Federal Civilian Public Trust clearance
- U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years
Federal Civilian Public Trust Consists of a review of up to but not limited to:
- Covers 10 year period and in some instances lifetime events
- OPM Security Investigations Index (SII)
- DOD Defense Central Investigations Index (DCII)
- National Agency Check (NAC) records
- FBI name check
- FBI fingerprint check
- Credit report check
- Written inquiries to previous employers and references listed on the application for employment
- Potential interviews with the subject, spouse, neighbors, supervisor, coworkers
- Law enforcement check
- Court records check
- Education check - Attendance and Degrees
Tasks/activities include, but are not limited to:- Builds and maintains the Capabilities and Services Dashboard displaying real-time latency, error rate, saturation, volume, and incident-free availability for all capabilities and services
- Implements dependency tracking within the dashboard including latency, error rates, and transaction volumes for all capability and service dependencies
- Configures and tunes automated monitoring and alerting mechanisms ensuring personnel are alerted to production issues prior to receipt of user-reported tickets
- Ensures all capabilities and services are individually monitored and tracked for latency, error rate, saturation, volume, and incident-free time
- Maintains an accurate, complete, and auditable alert log including alerted system, description, timestamps, corrective actions, and responsible system
- Continuously tunes alert thresholds to reflect meaningful degradation or disruption while minimizing false positives
- Supports the Capabilities and Services Monitoring Plan defining alert conditions, thresholds, notification mechanisms, and escalation paths
- Coordinates with on-call SREs and the Monitoring and Incident Manager during active incidents to provide real-time dashboard data and historical trend analysis
- Implements additional or revised dashboard metrics
Compensation & Benefits: The annual projected pay range for this position is $102,075 - $156,237 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.
Oxley Enterprises, Inc. offers a full array of benefits including:
- Medical, dental, vision and prescription drug coverage for you and your family.
- Life Insurance, short-term disability and long-term disability paid for by the Company.
- Supplemental coverages including Accident, Critical Illness, and Hospital.
- Additional Life insurance coverage for you and your dependents.
- 401k plan with various options to select based on your retirement goals.
