NYC Health + Hospitals

Clinical Systems Development Analyst - CHS

NYC Health + Hospitals$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in a related field with two years of relevant experience or Bachelor's degree with five years of experience.
  • Experience serving as a lead in defining and managing software requirements in clinical settings.
  • Specialty certification(s) in relevant areas may substitute for work experience.
  • Proven knowledge of healthcare information technology and the ambulatory care environment.
  • Ability to thrive in a secure, 24/7 correctional environment.

Responsibilities

  • Work with a team to support and enhance correctional health EHRs.
  • Identify and analyze users' business and technical requirements.
  • Redesign processes for improved efficiency and effectiveness.
  • Document system requirements and revise them as necessary.
  • Participate in technical design and testing strategies.
  • Test applications and troubleshoot identified issues.
  • Facilitate sessions for user validation and develop supporting documentation.

Benefits

  • Comprehensive Health Benefits for employees working over 20 hours per week.
  • Retirement Savings and Pension Plans.
  • Paid Holidays and Vacation in line with collective bargaining agreements.
  • Eligibility for Loan Forgiveness Programs.
  • Tuition discounts and opportunities for professional development.
  • Participation in the College Savings Program.
  • Union Benefits for qualifying titles.
  • Access to multiple employee discount programs.
  • Commuter Benefits Programs.
Full Job Description
Work Shifts

9:00 AM - 5:00 PM
  • Facility: CHS Central Office


Duties & Responsibilities

Responsibilities:

The Clinical Systems Development Analyst, reporting to the Clinical Systems Development Team Lead, will work with a team of Development, Implementation, Training and Support Specialists and the EHR vendor to develop and support use of correctional health EHR.

Determine user's business and technical requirements.

Evaluate, recommend, and redesign processes.

Collect and define requirements; analyze business and user needs, document requirements, and revise existing systems as necessary.

Participate in the technical design, test planning, and user documentation processes including analysis of user-identified issues or problems, which may require changes to procedures, standards, or systems.

Test and troubleshoot problems within the applications.

Develop detailed content design documents.

Facilitate validation sessions with users.

Develop and publish supporting documentation.

Exhibit excellent written and verbal communication skills.

Minimum Qualifications
1. A Masters Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one year of experience in a relevant clinical and/or healthcare administration role/function; or
2. A Baccalaureate Degree from an accredited college or university and five years of experience as described above; or
3. A satisfactory combination of education, training, and experience.
4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year.

Department Preferences

A health care information technology background with a working knowledge of the ambulatory care environment; must be willing to work in a secure, 24/7 correctional environment; demonstrated knowledge and understanding of information technology project development life-cycle; excellent interpersonal and writing skills; ability to work well and communicate effectively with professionals from a variety of agencies and organizations; act as an effective team member.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • Loan Forgiveness Programs for eligible employees
  • College tuition discounts and professional development opportunities
  • College Savings Program
  • Union Benefits for eligible titles
  • Multiple employee discounts programs
  • Commuter Benefits Programs


If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

About NYC Health + Hospitals

NYC Health + Hospitals is a healthcare system that provides medical care to residents of New York City. The system was founded in 1969 and is headquartered in New York, New York. NYC Health + Hospitals has a network of hospitals, clinics, and other healthcare facilities throughout the city. The system provides a wide range of medical services, including primary care, specialty care, and emergency care. NYC Health + Hospitals is committed to providing high-quality, affordable healthcare to all New Yorkers, regardless of their ability to pay.
Learn more about NYC Health + Hospitals
Size
42,000 employees
Industry
Net Income
-$500,000
5 Year Trend
-10%
Revenue
$7 billion

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