Job Location / Type

This is a remote, field-based role supporting a high volume of accounts in the South Texas region. Candidates must reside within or near Houston, as frequent travel throughout the territory is a core responsibility. While there is no physical office location, additional regional and national travel will be required based on business needs.

Job Salary

Targeted Annual Base Salary: $100,000-$120,000
Targeted Annual Bonus: 20%

Job Summary

This position is responsible for providing technical support during the implant of the remedē System, and other technical support and training to improve patient outcomes.

Essential Functions

• Provide technical support during implant of the remedē System.
• Provide training to hospital staff during the opening of new implanting centers.
• Provide technical support for therapy activation and titration.
• Work closely with the Territory Managers to support the sales process.
• Demonstrates understanding of overnight sleep studies to inform effective patient programming during clinic visits.
• Train new customers on the remedē System programmer and device programming.
• Work in a dynamic environment with an ever-changing schedule.
• Maintain current vendor credentials to have access to customer facilities.
• Provide remote technical support during scheduled on-call duties.
• Support the certification process for new team members as needed.
• Provide support for team and area clinical scheduling as needed.

Required/Preferred Education and Experience

• Bachelor's Degree required (technical or clinical field preferred) or equivalent relevant experience
• Minimum of 2 years in a clinical support role within medical device
• Cardiac rhythm management experience strongly preferred
• Experience supporting implantable device procedures in related specialties (e.g., structural heart, neuromodulation, electrophysiology mapping) in the operating room (OR), cardiac catheterization lab (cath lab), or electrophysiology lab (EP lab) environments will be considered
• IBHRE certification a plus

Knowledge, Skills and Abilities

• Demonstrated clinical judgment and sound decision-making in procedural settings.
• Strong communication skills, with the confidence to convey complex clinical and technical information clearly to physicians, staff, and patients.
• Ability to work independently in the field with a high level of ownership and follow-through.
• Capacity to remain calm, adaptable, and effective in fast-paced, high-pressure clinical environments.
• Collaborative mindset with a demonstrated ability to build trust and effective partnerships across teams and accounts.
• Patient-centered approach with the ability to respectfully advocate for optimal outcomes when needed.

Travel Requirements

• Ability to travel (including overnight stays) 80%

The annual salary for this position is:

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at .

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.