Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students".

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:
07/24/2026
Type of Position:
Clinical Staff - Medical Services
Job Type:
Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No
Institution Name:
University of Arkansas for Medical Sciences

Department:
ICE | PCPHSL | Primary Care Clinics #1

Department's Website:

Summary of Job Duties:
This position is for Central Arkansas Outpatient Primary Care Clinics (M-F).

The Clinical Services Manager (CSM) plays a vital role in the UAMS Family Medical Clinics above. Their primary responsibility is to oversee the daily operations of the nursing department and ensure that all essential functions are running smoothly. This includes staffing, development, budgeting, patient satisfaction, professional growth, and quality outcomes. The CSM will also collaborate with the Medical Director, Residency Director, physicians, and leadership within the organization to ensure that quality patient care and exceptional customer service are delivered while adhering to regulations and requirements set by UAMS, insurance companies, government agencies, and internal goals/strategies.

Clinical Service Managers (CSMs) are responsible for implementing the organizational vision, mission, philosophy, core values, evidence-based practices, and standards, as well as nursing support services in their areas of responsibility. The CSM practices in accordance with the scope and standards of practice of the UAMS, the American Nurses Association, and the Nursing Social Policy Statement.
Qualifications:

Minimum Qualifications:

• Bachelor of Science in Nursing (BSN) degree
• Five (5) or more years of clinical experience in the field of Nursing
• At least three (3) years of experience in a leadership capacity
• Current Registered Nurse License in the State of Arkansas.
• Current BLS certification or must successfully obtain certification within the first 30 days of employment.

Preferred Qualifications:

• Master of Science in Nursing (MSN) degree
• Two Years of Pediatric Experience
• Ambulatory clinic experience
• National Nursing Certification

Knowledge, Skills & Abilities:

• Strong organizational and leadership skills
• Excellent communication and interpersonal skills
• Ability to adapt to changing priorities and handle multiple tasks simultaneously
• Knowledge of healthcare regulations and compliance
• Proficient in using healthcare software and databases
• Desire to foster a culture of continuous learning and professional development
• Demonstrates empathy, compassion, and a commitment to delivering quality patient care

Additional Information:

Responsibilities:

• Responsible for recruiting, hiring, and onboarding qualified nursing staff for the department. This includes conducting interviews, evaluating candidates, and ensuring proper training and orientation are provided to new hires.
• Coordinate and monitor the workload of nursing staff to ensure adequate coverage and efficient operations.
• Contributes to the development of the nursing department by staying updated on industry trends, best practices, and advancements in healthcare.
• Identify opportunities for improvement and implement strategies to enhance the quality of care provided. This may include conducting training seminars or workshops, implementing new protocols or technologies, and collaborating with other departments for interdisciplinary collaboration.
• Responsible for developing and managing the nursing department's budget.
• Collaborate with leadership to identify cost-saving opportunities while maintaining adequate staffing levels and ensuring the highest quality patient care.
• Continuously monitors patient satisfaction levels and works to address any concerns or issues promptly.
• Actively engage with patients, their families, and healthcare providers to gather feedback, identify areas of improvement, and implement strategies to enhance the overall patient experience.
• Fosters a culture of continuous learning and professional development within the nursing department.
• Mentor and guide individual staff members, conduct performance evaluations, and assist with career advancement opportunities.
• Promote a culture of teamwork, collaboration, and open communication among nursing staff.
• Responsible for monitoring and maintaining the highest level of quality in the nursing department. Collaborate with the Medical Director, Residency Director, and other leadership to establish quality metrics, measure performance, and identify areas for improvement.
• Ensure that nursing practices adhere to UAMS, regulatory, and internal standards, and that patient outcomes are consistently exceptional.
• Serves as a liaison between the nursing department and other departments within the organization, including the Medical Director, Residency Director, physicians, and leadership.
• Facilitate effective communication, coordinate efforts, and ensure that nursing department activities are aligned with the overall goals and objectives of the organization.
• Ensures that all regulations and requirements set by UAMS, insurance companies, government agencies, and internal goals/strategies are adhered to.
• May perform other duties as assigned.

Salary Information:
Commensurate with education and experience

Required Documents to Apply:
License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume

Optional Documents:

Letters of Recommendation, Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:



All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Talking
Frequent Physical Activity:
Reaching, Sharps, Standing, Walking
Occasional Physical Activity:
Lifting, N/A, Pulling, Pushing, Sitting
Benefits Eligible:
Yes