Clinical Services Lead

Good Samaritan

$81K — $112K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in nursing (BScN) required
  • Preferably hold a gerontology or healthcare administrator certificate
  • Current CPR certification
  • Valid registration with provincial licensing body
  • Minimum three years of leadership experience in healthcare
  • Five years of health-related experience focused on seniors' care including dementia/geriatrics
  • Experience in unionized environments and understanding health care budgets

Responsibilities

  • Provide leadership and direction for assisted living and supportive services
  • Oversee and support safe, effective resident care
  • Empower team members to foster a safety culture
  • Promote quality improvement and learning within the department
  • Represent Good Samaritan to internal and external stakeholders
  • Facilitate collaboration with families and residents

Benefits

  • Permanent full-time position
  • Located in a community-focused setting
  • Opportunities for involvement in leadership committees
  • Potential for continued professional development
  • Flexible working hours and on-call responsibilities as needed
Full Job Description
The Opportunity

Location Good Samaritan Stony Plain Care Centre

4800 55 Avenue, Stony Plain, AB

(Approximately 45km west of Edmonton) Employment Type Permanent Full-time 1 FTE Hours of Work 0800-1600 1st Floor & Cottages Wages $81,267.59-$112,892.95 Start Date June 23, 2026 or until a successful candidate is found. Employee Group Out of Scope

Reporting to the Manager, Site and Clinical Services the Clinical Services Lead (CSL) - Assisted/Supportive Living (AL/SL) provides leadership and direction for specific services including supportive living, assisted living, dementia care, and/or adult day programs. The CSL works with residents/clients/families and provides oversight and direct support to ensure safe and effective resident/client care is delivered maximizing the optimal utilization of available resources. The CSL - AL/SL assumes a leadership role empowering their team to build and maintain a safety culture that pursues leading practices, promotes quality improvement and learning in their unit/department.

Additionally, the CSL - AL/SL is a key representative of Good Samaritan promoting a positive image of the organization collaborative relationships with internal and external stakeholders of the organization.

Educational and other Qualifications

  • Undergraduate degree in nursing required (i.e. BScN)
  • Gerontology or healthcare administrator certificate preferred
  • Current CPR certification
  • Valid registration with the respective provincial licensing body


Work Experience

  • Minimum of three (3) years proven leadership experience in a health care environment
  • Minimum of five (5) years health related experience, primarily in seniors' care, including dementia/geriatrics
  • Experience leading people within in a unionized environment
  • Experience in understanding health care budgets


Knowledge, Skills, and Abilities

Knowledge of:

  • Accreditation process
  • Human Resources and Labour Relations management
  • Seniors' care industry including applicable contractual and legislative requirements
    • Comprehensive understanding of MDS/RAI coding and auditing
    • Demonstrates critical thinking, analytical, and problem-solving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies, and that meets the standard of care
    • Strong computer skills, particularly with Microsoft Office Suite, webinar, internet technology and charting platforms
    • Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
    • Adept at written and oral communication with internal and external stakeholders
    • Exhibits an open and sincere approach by demonstrating respect and compassion for everyone equally and support resident/client and family needs
    • Maintains an individual's dignity and self-worth during conversations
    • Excellent active listening skills
    • Demonstrates flexibility by changing routine to accommodate employee, resident/client needs
    • Able to multi-task and demonstrate flexibility in a constant high energy environment while responding to complex priorities
    • Ability to independently manage the care home/program in the absence of the Manager, Site and Clinical Services
    • Ability to travel as required
    • Ability to occasionally work after regular hours in order to attend functions, meetings and to address urgent issues impacting the care home/program
    • Capable of balancing office tasks with people responsibilities equally
    • Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects


Requirements:

  • A current and clear Criminal Records Check Form and if applicable a Vulnerable Sector Check that has been obtained no more than 90 calendar days prior to the hire date.
  • A tuberculosis screening that has been completed no more than 12 months prior to the hire date.

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