Prenuvo

Clinical Quality and Safety Specialist (RN / PA)

Prenuvo$73K — $92K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Current multi-state licensure as a Registered Nurse (RN) or Physician Assistant (PA)
  • Minimum of 5 years of clinical experience; MRI, radiology, or oncology experience preferred
  • At least 2 years in clinical quality, patient safety, or risk management roles
  • Strong understanding of proactive care culture and systemic risk management
  • Exceptional analytical and problem-solving skills
  • Comfortable navigating ambiguity and scaling processes in a fast-paced environment
  • Outstanding communication and interpersonal skills, proficient in remote tools.

Responsibilities

  • Investigate and resolve patient complaints through comprehensive data collection.
  • Coordinate with cross-functional teams to triage and escalate clinical concerns effectively.
  • Educate patients on their medical history and scan results with empathy and authority.
  • Prepare and present complex clinical cases for quality review and recommendations.
  • Manage the internal incident reporting system and summarize safety reports.
  • Conduct root cause analyses to identify systemic issues and vulnerabilities.
  • Partner with teams to drive quality improvement projects enhancing patient safety.

Benefits

  • Opportunity to positively impact patients' lives and health
  • Free whole-body scans for team members to promote preventative healthcare
  • Flexible growth opportunities tailored to individual career paths
  • Regular team connections and social gatherings to build relationships
  • Flexible vacation policy encouraging work-life balance
  • Commuter benefits plan to ease transit and parking expenses
  • 401(k) retirement savings plan for eligible employees
  • Comprehensive health, dental, vision, and mental health coverage for employees and families.
Full Job Description
We are looking for a dedicated and experienced clinical professional (Registered Nurse or Physician Assistant) with a passion for quality, systemic problem-solving, and a proactive safety culture to join our team. Help reshape the world through proactive healthcare while working with cutting-edge technology and high-performing teams-join us to make a difference in people's lives!

The ideal candidate will play a critical role in ensuring the highest standards of clinical quality, patient safety, and satisfaction across the Prenuvo ecosystem. In this role, you will be a champion of our "Proactive Care Culture" - viewing incidents and complaints not as individual failures, but as opportunities to identify system vulnerabilities and implement actionable, lasting improvements. You will leverage your clinical background to balance clinical complaint management with proactive quality improvement (QI) initiatives.

This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future).

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!

What You'll Do

Clinical Complaint Management & Patient Advocacy
  • Investigate & Resolve: Process and thoroughly investigate clinically related patient complaints. Gather additional context from patients, clinic staff, and providers as indicated.
  • Cross-Functional Triage: Coordinate closely with radiology, patient experience, and provider teams during investigations. Triage and escalate concerns to ensure timely, empathetic, and thorough resolution.
  • Clinical Education: Follow up directly with patients to provide clarity and education regarding their medical history, scan results, and the scope of a whole-body MRI, resolving concerns with clinical authority and empathy.
  • Case Presentation: Prepare and present complex cases for clinical quality review, offering evidence-based recommendations for resolution and systemic prevention.

Incident Review & Systems-Level Safety Analysis
  • Systemic Event Review: Manage the internal incident reporting system. Review safety reports and compile comprehensive event summaries.
  • Root Cause Analysis (RCA): Lead or participate in RCAs or alternative incident review systems, moving past surface-level explanations to identify underlying systems issues and latent vulnerabilities.
  • Actionable Interventions: Translate incident findings into concrete, actionable items and interventions designed to mitigate future risks.
  • Regulatory Compliance: Ensure all safety tracking and incident resolutions remain fully compliant with regulatory and accreditation standards.

Quality Improvement (QI) & Safety Culture
  • Drive QI Projects: Partner with multidisciplinary teams to design, implement, and evaluate targeted quality improvement projects aimed at enhancing patient safety, clinical accuracy, and operational efficiency.
  • Trend Analysis: Monitor safety and quality data trends to proactively recommend preventative interventions before systemic issues arise.
  • Just Culture Champion: Serve as the organizational advocate for a fair, transparent safety culture. Conduct training for clinical and administrative staff to promote psychological safety and transparent incident reporting.

Data Management & Reporting
  • Maintain Quality Records: Keep meticulous, secure records of all quality activities, complaints, and incident investigations to support data-driven decision-making.
  • Monthly Insights: Prepare monthly quality and safety reports for leadership, highlighting key trends, loop-closure metrics, and strategic opportunities for improvement.

What You'll Bring
  • Licensure: Current and valid multi-state licensure as a Registered Nurse (RN) or Physician Assistant (PA). Willingness and ability to become licensed in additional states as needed.
  • Clinical Experience: Minimum of 5 years of experience in an active clinical setting. Experience in MRI services, radiology, or oncology is a strong plus.
  • Quality & Safety Expertise: Minimum of 2 years of dedicated experience in a clinical quality, patient safety, or risk management role.
  • Safety Culture Alignment: Deep familiarity with and commitment to proactive care culture principles, systemic risk management, and human factors in healthcare safety.
  • Problem-Solving Mindset: Exceptional analytical skills with a proven track record of turning safety data into actionable clinical workflows.
  • Adaptability: Comfort with (and excitement for) navigating ambiguity, scaling processes, and designing new systems in a fast-growing health-tech environment.
  • Communication Skills: Outstanding remote communication, interpersonal, and patient education skills. Proficient in video conferencing, Slack, Google Workspace, and email.

Our Values

First: we are Pioneers
  • Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders
  • We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead - in a mindset of ownership and duty to our mission.

Above all: we are Patients
  • We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.

What We Offer
  • An avenue to make a positive impact on people's lives and their health
  • We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
  • Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
  • Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
  • Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
  • We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered-making your commute easier and more affordable!
  • Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
  • We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
  • The base salary for this role ranges from $73,600-$92,000 in local currency, depending upon experience and geographic location

About Prenuvo

Preventative whole-body MRI screening

Prenuvo Careers

Joining Prenuvo offers an unparalleled opportunity to become part of a leading team dedicated to pioneering innovation in medical imaging technology. Prenuvo is not just a company; it's a groundbreaking platform where job opportunities abound for those eager to advance in a dynamic, technology-driven environment.

Work That Inspires

Prenuvo is at the forefront of transforming healthcare through advanced imaging solutions. The team at Prenuvo is committed to excellence and leadership in their field, making it an ideal place for professionals looking to make a significant impact. With a culture that values diversity and leadership, Prenuvo provides a fertile ground for personal and professional growth.

Explore Prenuvo Job Opportunities

Prenuvo is actively hiring, seeking professionals who are passionate about using their skills to contribute to significant health innovations. Available positions span a range of expertise, from technical roles to customer support, each offering the chance to be part of a team that values creativity and solution-driven mindsets.

Internship and Employment Opportunities

For those starting their career, Prenuvo offers internships that provide robust training, mentorship, and real-world experience in a supportive and diverse environment. Internships can lead to full-time positions, where employees continue to enjoy benefits and opportunities for career advancement.

Professional Growth and Development

At Prenuvo, career growth is a priority. The company supports professional development through comprehensive training programs, workshops, and seminars designed to enhance skills and foster innovation. Employees are encouraged to take leadership roles within projects, propelling their careers forward while contributing to industry-leading solutions.

Benefits of Joining Prenuvo

Employees at Prenuvo enjoy a range of benefits designed to support their professional and personal lives. From competitive salaries to health benefits and flexible working conditions, Prenuvo ensures that team members are well taken care of. Additionally, the company's commitment to diversity and inclusion makes it a rich environment for personal development and networking.

How to Apply

To explore employment and internship opportunities at Prenuvo, prospective candidates are encouraged to visit the Prenuvo Careers page. Here, one can find detailed information about each open position, including required qualifications and job responsibilities. Candidates can submit their resume directly through the Prenuvo Jobs portal and prepare for an interview process that values clarity, innovation, and passion.

Stay Connected with Prenuvo Careers

Keep up to date with the latest from Prenuvo by subscribing to job alert emails. Tailored to individual preferences, these alerts provide insights into new job openings, company news, and industry developments, ensuring that interested professionals are well-informed and ready to seize opportunities as they arise.

Join Prenuvo

Discover a career path filled with possibilities. Prenuvo invites curious, creative, and driven individuals to search for open positions that match their skills and interests. Join a team that’s reshaping the future of medical technology.
Learn more about Prenuvo
Size
101 employees
Industry

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