Mass General Brigham

Clinical Outcomes Manager - Spaulding

Mass General Brigham$79K — $115K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's or Master's Degree in Occupational Therapy, Speech Therapy, or Doctor of Physical Therapy required.
  • Preferred RN, Speech-Language Pathologist, Occupational Therapist, or Physical Therapist licenses in Massachusetts.
  • 1-2 years of experience managing documentation quality or coding required.
  • 2-3 years of prior experience in Occupational Therapy, Physical Therapy, Speech Therapy, or as a Registered Nurse required.
  • Expert knowledge of clinical documentation practices and coding standards is essential.

Responsibilities

  • Review and monitor clinical documentation for accuracy and completeness in coding and transcription.
  • Collaborate with healthcare providers to enhance documentation standards per regulatory requirements.
  • Complete and transmit Inpatient Rehabilitation Facility (IRF-PAI) data within mandated timeframes.
  • Ensure accurate LOA dates on IRF PAI records.
  • Assure proper Impairment Group Codes and collaboration with coding staff for length of stay estimates.
  • Communicate expected length of stay (ELOS) to clinical staff for care planning.
  • Analyze clinical data to track patient outcomes and identify improvement areas.

Benefits

  • Comprehensive health benefits package including medical, dental, and vision.
  • Career advancement opportunities within the organization.
  • Recognition programs to celebrate employee contributions and accomplishments.
  • Flexible work environment with a hybrid remote option.
  • Support for professional growth and development through training programs.
Full Job Description
Job Summary
Responsible for improving clinical outcomes by managing, analyzing, and optimizing coding practices, clinical documentation, and healthcare transcription. Works closely with healthcare teams to ensure accurate documentation that supports patient care, quality initiatives, and regulatory compliance.

Does this position require Patient Care? No

-Reviews and monitors clinical documentation to ensure accuracy and completeness in coding and transcription practices.
-Collaborates with healthcare providers to improve documentation standards, aligning with best practices and regulatory requirements.
-Completes Inpatient Rehabilitation Facility (IRF-PAI) data, enters and transmits to CMS within federally mandated timeframes and organization policies for admissions and discharges (day 4 post-admit and day 3 post-discharge).
-Monitors and ensures correct LOA dates are recorded on the IRF PAI.
-Assures accurate Impairment Group Codes and co-morbidities in collaboration with coding and CDI staff to determine the correct length of stay estimate and CMG in adherence with CMS IRF Coding standards.
-Communicates ELOS to clinical staff to assist with care/discharge planning.
-Analyzes clinical data to identify trends, track patient outcomes, and assess areas for improvement in clinical documentation.
-Implements training programs for clinical staff on accurate documentation, coding, and transcription standards.
-Coordinates with quality improvement teams to support accurate data collection for performance metrics and patient safety initiatives.
-Assesses clinical documentation for compliance with coding standards, ensuring proper billing and regulatory adherence.
-Prepares detailed reports on clinical outcomes and documentation effectiveness for internal audits and external reporting.

Qualifications

Education
Associate's Degree Related Field of Study required or

Master's Degree Occupational Therapy required or

Master's Degree Speech Therapy required or

Doctor of Physical Therapy Physical Therapy required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials
Registered Nurse [RN - Massachusetts License] - preferred

Speech-language Pathologist [Massachusetts License] - preferred

Physical Therapist [Massachusetts License] - preferred

Occupational Therapist [Massachusetts License] - preferred

Experience
Experience managing documentation quality or coding 1-2 years required and Previous Occupational Therapy, Physical Therapy, Speech Therapy or Registered Nurse experience 2-3 years required

Knowledge, Skills and Abilities
- Expert knowledge of clinical documentation practices and coding standards.
- Strong analytical skills for data review and outcomes reporting.
- Excellent communication skills for interacting with clinical teams and providing documentation training.
- Proficiency in using electronic health records (EHR) systems.
- Attention to detail and ability to manage compliance requirements effectively.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

311 Service Road

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$79,560.00 - $115,720.80/Annual

Grade
7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

About Mass General Brigham

Mass General Brigham is an integrated healthcare system that offers patients a continuum of coordinated high-quality care. The system includes primary care and specialty physicians, community hospitals, the two founding academic medical centers, specialty facilities, community health centers, and other health-related entities. Mass General Brigham was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

Mass General Brigham Careers

There has never been a more opportune time to join the dedicated team at Mass General Brigham, a leader in healthcare innovation and community health services. This esteemed company is actively seeking to expand its professional family with individuals passionate about making a significant impact in the medical field.

Explore Job Opportunities

Mass General Brigham offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's through patient care, research, or administrative roles, each position contributes to the overarching mission of improving health outcomes across diverse communities.

Engage in Professional Growth

Mass General Brigham is committed to the professional growth and continuous education of its team members. With robust leadership programs and diversity training, employees are equipped to ascend in their careers while fostering an inclusive environment.

Experience the Culture of Innovation

At Mass General Brigham, innovation is at the core of the company culture. The team is encouraged to lead in the development of cutting-edge medical treatments and solutions that set new standards in healthcare.

Internship and Employment Opportunities

For those starting their career, Mass General Brigham offers internships that provide invaluable industry experience and a chance to develop essential skills in a real-world setting. These internships often lead to full-time employment, thanks to the company's emphasis on hiring interns who exhibit a strong work ethic and a drive for continuous learning.

Benefits and Work-Life Balance

Employees at Mass General Brigham enjoy a comprehensive package of benefits designed to support both their professional and personal lives. From health and wellness programs to family care support, the company ensures that team members have the resources they need to thrive both at work and at home.

Join a Team Committed to Excellence

Mass General Brigham is not just hiring; it's building a future. The company looks for curious, creative, and solution-driven team players ready to contribute to a culture of care and excellence.

Networking and Career Advancement

Networking within Mass General Brigham opens doors to expansive career advancement opportunities. Employees are encouraged to connect with colleagues and leaders through various networking events, fostering relationships that enhance career development and personal growth.

Prepare for Your Interview

When applying for a position at Mass General Brigham, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company's values and goals.

Stay Connected with Mass General Brigham Careers

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