Bon Secours Health System

Clinical Outcomes Manager

Bon Secours Health System$80K — $95K *
US-AnywhereRemote in South Carolina, US
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Current RN Licensure accredited by relevant nursing education commissions (preferred)
  • BSN required; MSN, MBA, or Master's in relevant field preferred
  • At least 5 years of experience in healthcare settings, especially in ambulatory offices
  • Previous leadership experience in Population Health or Value-Based contracts required
  • Familiarity with process improvement models like PDSA is preferred
  • Experience with clinical reporting tools like Milliman or Tableau is a plus

Responsibilities

  • Conduct regular in-person and virtual rounds to provide status reports and insights
  • Oversee review of clinical outcomes and performance metrics
  • Collaborate with providers to implement evidence-based improvement protocols
  • Serve as a professional role model in practice transformation and stakeholder engagement
  • Facilitate onboarding and offboarding of providers within the network
  • Support care teams in implementing quality improvement workflows
  • Conduct chart audits to ensure quality patient care and facilitate audits

Benefits

  • Competitive pay with incentives and a 403(b) plan
  • Comprehensive medical, dental, vision, and life insurance coverage
  • Paid time off, including parental and disability leave
  • Tuition assistance and support for professional education
Full Job Description
Scheduled Weekly Hours:
40

Work Shift:
Days (United States of America)

This position will support locations in Charleston, SC and Florence, SC.

***Hire MUST be local to the Charleston area to go onsite as needed.***

Primary Function/General Purpose of Position

Provides in-person guidance and support to the providers, care teams, and affiliates in clinical integration initiatives that supports the quadruple aim and allows the organization to thrive in a value-based health care model. Key responsibilities include proactively maintaining a deep understanding of the key drivers for each practice, translating the data to insights for the practices, collaboratively identifying actionable steps for improvement through a Plan-Do-Study-Act (PDSA) process improvement model, coaching care teams in process improvements, clinical integration, and outcomes.

Essential Job Functions
  • Completes In person and virtual rounds in the practices on a regular basis to communicate status reports, key drivers of change, leading or lagging indicators, and providing insights to providers and practices
  • Manages the review of clinical outcomes, patient panel management, and performance metrics for affiliates and employed physicians in the assigned market or Region's network
  • Partners with providers and care team members to implement evidence-based protocols and other improvement initiatives based on the insights, monitors ongoing progress, document supports, identify resources, and engages care delivery team
  • Maintains being a professional role model in practice transformation and under leadership guidance, effectively engages and educates regional stakeholders on the elements, measures, tasks, and tools to be used to support various practice improvement activities
  • Conducts provider orientation and facilitates onboarding and offboarding of providers into the assigned network as related to panel management and other Clinical Integration key initiatives
  • Supports, encourages, and works closely with providers, their care teams and regional practice leaders to implement process and quality improvement activities and workflows necessary for successful participation in value-based agreements
  • Collaborates with Regional and practice staff to facilitate the market implementation of assigned network initiatives and facilitates process improvement activities in support of Clinical Integration initiatives
  • Conducts chart audits in support of annual quality composite audits with Affiliates not on Epic in support of Mercy Health Select and any other future distributions and chart reviews or quality audits under the direction of System or Regional clinical leadership for the purposes of supporting quality patient care and success in current and future initiatives
  • Facilitates provider remediation tracking and activities in collaboration with assigned network leadership and the assigned medical and quality leadership
  • Effectively engages in relationship management to support the ministry outcomes and delivery of care


This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Current RN Licensure accredited by Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or Commission for Nursing Education Accreditation (CNEA) (preferred)

Education
  • BSN Bachelors' of Science Nursing or related Healthcare field (required)
  • MSN Masters of Science Nursing, MBA, or Master's degree in related Healthcare field (preferred)


Work Experience
  • 5 year's of experience in a healthcare setting including ambulatory offices, with previous management or leadership experience with Population Health or Value-Based Contract work including but not limited to: direct patient care, managing payer relationships or health systems outcomes (required)
  • Working knowledge and familiarization with process improvement models (such asPDSA andA3) (preferred)
  • Experience in value-based arrangements, clinical reporting packages (such as Milliman or Tableau) (preferred)


What we offer
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support


Benefits may vary based on the market and employment status.

Department:
Network Performance - Population Health Service Organization

About Bon Secours Health System

Bon Secours Health System is a not-for-profit Catholic health system that owns, manages, or joint-ventures facilities in six states, primarily on the East Coast. Bon Secours Health System was founded in 1919 by the Sisters of Bon Secours. The system includes 20 hospitals, primarily along the East Coast. The system employs more than 24,000 people and has more than 2,500 physicians on medical staff. The system includes four Catholic hospitals and two non-Catholic hospitals. Bon Secours Health System is headquartered in Marriottsville, Maryland.
Learn more about Bon Secours Health System
Size
24,000 employees
Industry
5 Year Trend
-2%
Revenue
$3.5 billion

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