Clinical Operations Manager

Newport Healthcare

$100K — $124K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master’s degree in counseling, psychology, social work, or related field required; doctoral enrollment preferred.
  • Board registration (APCC, LAPC, ASW, AMFT, MHCA) or Psychologic Associate license required.
  • Preferred licensed professional in Marriage Family Therapy, Counseling, Social Work, or Clinical Psychology.
  • At least two years of relevant clinical experience with adolescents and young adults preferred.
  • Minimum two years of supervisory or management experience preferred.

Responsibilities

  • Collaborate with the Operations Manager to ensure comprehensive clinical and operational functions.
  • Support recruitment and onboarding to maintain fully staffed care teams.
  • Develop and implement a clinical program schedule aligned with payer requirements.
  • Manage staffing plans, time off requests, and performance evaluations of direct reports.
  • Provide ongoing coaching and training for clinical and direct care staff.
  • Lead monthly staff meetings and facilitate treatment team and clinical supervision sessions.
  • Facilitate weekly clinical groups at assigned program.
  • Conduct clinical documentation audits and ensure regulatory compliance.

Benefits

  • Medical, dental, and vision coverage.
  • Company paid life insurance.
  • Voluntary short-term and long-term disability insurance.
  • Flexible spending accounts.
  • 401(k) retirement plan.
  • Paid time off and sick leave.
Full Job Description
What You’ll Do

The Clinical Manager is responsible for overseeing quality primary mental health treatment services for their assigned program. Working in collaboration with the Operations Manager and other team members, this role is responsible for hiring, training, and scheduling clinical and direct care staff to support high-quality care for patients. As a central partner to both the clinical and operations teams, the Clinical Manager helps create a safe, responsive, and healing environment, that allows staff to thrive and patients to feel supported every step of the way.

 

Key Responsibilities:

  • Collaborate with the Operations Manager to ensure comprehensive coverage of clinical and operational functions.
  • Support recruitment and onboarding to maintain fully staffed care teams aligned with Newport’s mission.
  • Develop and implement a clinical program schedule to meet payer requirements and ensure patient safety.
  • Manage staffing plans, time off requests, and performance evaluations for direct reports.
  • Provide ongoing coaching and training to clinical and direct care staff, enhancing their skills and confidence.
  • Lead monthly staff meetings and facilitate treatment team and clinical supervision sessions to deliver training, review protocols, and enhance daily operations.
  • Facilitate weekly clinical groups at assigned program.
  • Provide clinical support by carrying a caseload in the absence of the Primary Therapist.
  • Facilitate smooth client admissions and support families throughout the care process.
  • Lead CPI and de-escalation training, ensuring consistent competency development across teams.
  • Conduct clinical documentation audits, ensuring timely chart note completion, accurate recordkeeping.
  • Monitor client feedback and outcomes to drive continuous quality improvement.
  • Ensure compliance with regulatory and safety standards, fostering a culture of accountability.

If you are passionate about advancing mental health services and eager to collaborate with a dedicated team, we encourage you to apply!

What Makes You a Great Fit

Education, Experience, License Requirements:

  • Master’s Degree in counseling, psychology, social work, or related field or enrollment in Doctorate program from an accredited or state approved graduate school required.
  • Board registered (APCC, LAPC, ASW, AMFT, MHCA) or Psychologic Associate in the state in which services are provided required.
  • Licensed or ability to transfer license in Marriage Family Therapy, Counseling, Social Work, or Clinical Psychologist in the state in which services are provided preferred.
  • Minimum two (2) years of relevant clinical experience with adolescents, young adults, and families with mental health, substance abuse, and co-occurring disordered populations preferred.
  • Minimum of two (2) years of experience in a supervisory or management role preferred.

Minimum one (1) year experience in a residential setting preferred.

 

Compensation for this role ranges from $100,000-$124,712 per year depending on education and experience. 

 

We are committed to providing competitive and equitable compensation. An individual’s pay rate within the posted range is determined by several factors, including skills, experience, education, and market conditions. Additionally, we consider internal equity to ensure fairness within our organization.

 

Benefits include:

Medical/Dental/Vision

Company paid life insurance

Voluntary STD/LTD

Flexible Spending Accounts

401k

PTO/Sick

 

Thank you for your interest in this opportunity. For any questions or assistance with the application process, please contact Simone Haley, the clinical recruiter overseeing this position, via email at [email protected] or by phone at 949-670-8714. If you need further support, you are also welcome to reach out to our careers and management team at [email protected]

 

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