Clinical Operations Manager

Newport Healthcare

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master’s degree and relevant licensure (LMFT, LPC, LMHC, LICSW or Doctoral levels) for clinical supervision.
  • Minimum two years of clinical experience with relevant populations (adolescents, families).
  • Preferred one year of experience in a residential treatment setting.
  • Strong leadership and organizational skills to manage interdisciplinary teams.
  • Ability to develop and implement effective clinical programs.

Responsibilities

  • Oversee clinical and operational functions to meet quality standards.
  • Develop and implement a clinical program schedule with at least 20 hours of service weekly.
  • Recruit, train, and mentor staff while managing performance evaluations.
  • Facilitate client intake and maintain a caseload when needed.
  • Lead weekly treatment team meetings and collaborate on clinical initiatives.
  • Enhance client and family engagement through consistent communication during treatment.
  • Ensure compliance with legal and regulatory requirements and support quality improvement.

Benefits

  • Supportive work environment aimed at optimal client outcomes.
  • Opportunity for professional development and mentorship.
  • Engagement in collaborative team meetings with clinical leadership.
  • Access to training initiatives and resources for staff advancement.
Full Job Description
What You’ll Do

The Clinical Operations Manager is responsible for overseeing the delivery of high-quality primary mental health care and program services through an interdisciplinary team. This role emphasizes a comprehensive and collaborative approach to ensure optimal client outcomes and a supportive environment for both clients and staff.

 

Key Performance Responsibilities:

  • Clinical and Operational Oversight:

    • Manage clinical and operational functions for the assigned facility, ensuring compliance with organizational standards and best practices.
  • Program Development:

    • Develop and implement a clinical program schedule to guarantee a minimum of 20 clinical hours per week.
    • Schedule and coordinate program activities to enhance service delivery.
  • Staff Management:

    • Recruit, hire, train, and mentor clinical and program staff.
    • Manage hourly employee timecards, paid time off (PTO), and performance evaluations.
    • Develop staffing schedules to ensure adequate 24/7 client supervision ratios.
  • Client Intake and Support:

    • Participate in the admission and intake process as needed.
    • Provide clinical support by maintaining a caseload and facilitating groups in the absence of the Primary Therapist.
  • Team Collaboration:

    • Facilitate weekly treatment team meetings and clinical supervision sessions, along with program and staff meetings.
    • Collaborate with Clinical and Executive Directors to identify training needs, clinical initiatives, and manage client admissions/discharges.
  • Client and Family Engagement:

    • Focus on enhancing client and family experiences through consistent communication and attention to their needs.
    • Support emerging crisis situations within the milieu and participate in the on-call rotation.
  • Staff Counseling and Support:

    • Counsel and support staff with program and client-related issues, fostering a collaborative work environment.
  • Compliance and Quality Assurance:

    • Ensure compliance with all legal and regulatory requirements, health and safety standards, and professional conduct guidelines.
    • Support quality assurance and quality improvement initiatives as necessary.
  • Additional Duties:

    • Perform other duties as assigned to support the overall mission of the organization.
  • What Makes You a Great Fit
    • Master’s degree and licensed as Marriage Family Therapist (LMFT), Professional Counselor (LPC), Mental Health Counselor (LMHC), Social Worker (LICSW) or Doctorate-level Psychological Associate or Clinical Psychologist, with ability to provide clinical supervision to Associate-level and Practicum Trainees as required.
    • Minimum two (2) years of relevant clinical experience with adolescents, young adults, and families with mental health, substance, abuse, and co-occurring disordered populations preferred..
    • Minimum one (1) year experience in a residential setting preferred.

     

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