Description

Position Title: Clinical Operations Manager

Reports To: Director

Employment Status: W-2 Employee

Schedule: Full-Time

Work Arrangement: Remote

Clinical Caseload: 13 completed client sessions per week (based on organizational need)

Operational Responsibilities: Remaining scheduled hours are dedicated to operational leadership, office oversight, staff development, client experience, quality improvement, and assigned organizational initiatives

Direct Reports: Office Leads and other administrative team members as assigned

Compensation: $85,000-95,000 per year based on experience

Position Summary

The Clinical Operations Manager is a strategic operational leader responsible for ensuring exceptional client experiences, operational excellence, data-informed decision-making, and continuous organizational growth. This role serves as the bridge between clinical care, administrative operations, and executive leadership by translating operational data into meaningful action that improves the quality, efficiency, and effectiveness of the organization.

Working closely with the Director, the Clinical Operations Manager proactively identifies opportunities for improvement, develops innovative solutions, coaches office leadership, supports clinical decision-making, and ensures operational systems continue to evolve alongside the organization's growth. This position maintains a reduced clinical caseload (13 clients) while dedicating the remainder of their time to operational leadership, quality improvement, business intelligence, staff development, client experience, and organizational strategy.

Responsibilities

$42

Qualifications

$43