UCLA Health

Clinical Operations Director - Venice

UCLA Health$105K — $145K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in healthcare operations management
  • Strong background in clinical quality improvement initiatives
  • Demonstrated leadership skills in a clinical environment
  • Experience with Patient Centered Medical Home (PCMH) standards
  • Familiarity with electronic health records (EHR) systems
  • Excellent communication and team management skills

Responsibilities

  • Oversee operational efficiency and quality at clinic sites
  • Supervise Clinic Managers and key support staff
  • Lead initiatives to enhance quality outcomes and patient experience
  • Manage crucial operations systems like scheduling and referral tracking
  • Drive efforts to achieve and retain PCMH recognition
  • Facilitate process improvements in clinic flow and access measures

Benefits

  • Comprehensive health insurance coverage
  • Generous retirement savings plan
  • Professional development opportunities
  • Flexible working hours
  • Supportive organizational culture with a focus on patient care
Full Job Description
Take on a key leadership role with our Venice Family Clinic as a Director of Clinical Operations. The Director of Clinical Operations is responsible for ensuring successful day-to-day clinical operations and delivery of clinical services across the sites of Venice Family Clinic. Key Responsibilities include: • Overseeing the operational efficiency and quality of clinic services at all assigned clinic sites, including direct supervision of Clinic Managers. • Oversees functions including front desk, medical assistants, medical records, and specialty department staff. • Lead efforts to improve quality outcomes and clinic operations in a way that contributes to an enhanced experience for staff and patients. • Oversee the functioning of key systems vital to clinic operations, including: efficient systems for scheduling; management of clinic flow; referral tracking and panel management. • Play a central role in the clinic's goal to achieve and maintain Patient Centered Medical Home (PCMH) recognition and optimizing electronic health records (EHR) and other Health Information Technology. • Leads and facilitates key process improvements in patient access measures, clinic flow, population based quality improvement, and patient experience. Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $105,700.00 - $234,500.00 Annual. The budgeted salary range that the University reasonably expects to pay for this position is about $105,700.00-$145,000.00 Annual.

About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
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