Department: Emergency MedicineJob Title: Clinical Operations and Revenue Cycle Program ManagerJob Summary:The Clinical Operations and Revenue Cycle Program Manager will focus on clinical and quality initiatives, faculty experience, revenue cycle, and external engagement. This position places a central role in leading operational and quality improvement projects, redesigning and standardizing the faculty orientation experience, formalizing Emergency Department visits with external organizations into a consulting model and partnering with department leadership to manage revenue cycle optimization.
Key Responsibilities:
Clinical Operations and Quality Improvement (25%)- Lead operational and quality improvement projects across Emergency Medicine clinical operations, ensuring alignment with departmental goals and mission.
- Partner with clinical leaders, faculty, and operational stakeholders to identify workflow inefficiencies, quality gaps, and operational risks, and develop data-driven solutions.
- Support continuous improvement initiatives by tracking outcomes, defining metrics, and reporting progress to leadership.
Faculty Orientation & Experience (25%)- Revise, standardize, and maintain the faculty orientation program, ensuring consistent, high-quality onboarding experience across clinical, academic, and operational domains.
- Collaborate with departmental leaders to ensure orientation content reflects current workflows, documentation standards, quality expectations, and compliance requirements.
- Serve as a key resource for new faculty during onboarding, supporting early adoption of best practices in clinical operations, documentation, and departmental processes.
External Engagement (25%)- Formalize ED site visits and engagements with external organizations into a structured consulting model, including standardized scopes of work, deliverables, timelines, and reporting frameworks.
- Support operational, financial, and analytical components of external engagements to ensure value delivery and alignment with departmental strategy.
- Partner with department leadership to track outcomes and assess opportunities for growth and sustainability of external consulting activities.
Revenue Cycle (25%)- Manage revenue cycle performance and collaborate with department leadership and CU Medicine to identify gaps and improvement opportunities.
- Maintain up to date knowledge and expertise on the evolving coding, documentation, billing and reimbursement developments pertaining to emergency medicine.
- Create reports, summarize information, and analyze billing trends including CPT code usage, payer mix, write-offs, denials, days in A/R, and date of service vs date of post.
- Interface with CU Medicine to ensure that billing and collection for the professional services of the Department achieves appropriate and optimal reimbursements
- Provide assistance in updating/educating of billing faculty to changes in CPT codes, contracted reimbursement rates, coding or compliance issues
- Assist in interpreting and integrating current compliance directives and policies to ensure that billing faculty are in compliance
- Work with compliance staff in the auditing of provider documentation and issue resolutions
Qualifications:Minimum Qualifications:- Bachelor's degree in Healthcare Administration, Business Administration, Finance, Public Health, or a related field.
- 4-6 years of progressive experience in healthcare operations, clinical administration, quality improvement, revenue cycle, or healthcare analytics.
Preferred Qualifications:- Master's degree in Healthcare Administration, Business Administration, Finance, Public Health, or a related field
- Fellowship in Administration
- Demonstrated experience leading or supporting operational and quality improvement projects in a clinical environment.
- Experience working with physicians and clinical leaders, preferably within an academic medical center or Emergency Medicine setting.
- Proven ability to analyze data, prepare reports, and present findings to leadership
Knowledge, Skills and Abilities:- Excellent written and verbal communication, with the ability to translate complex operational and financial concepts to clinical and executive stakeholders.
- Advanced analytical and problem-solving skills.
- High attention to detail with strong organizational skills.
- Ability to work collaboratively across clinical, administrative, and financial teams.
Conditions of Employment:- Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
How to Apply:For full consideration, please submit the following document(s):
- A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.
- Curriculum vitae / Resume
- Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address
Questions should be directed to: EMED Human Resources at
[email protected]Screening of Applications Begins:Immediately and continues until position is filled. For best consideration, apply by
July 31, 2026.Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $70,905 - $95,012
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
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