JOB DESCRIPTION
Primary Duties and Responsibilities
(Position Titles include: Clinical Nurse Navigator II, Community Nurse Navigator II, Clinical Nurse Navigator II (RN) NE Job Code [redacted])
The Clinical Nurse Navigator is a registered nurse responsible for the seamless coordination of care across the continuum for patients with complex, integration sensitive diagnoses. The navigator is a patient advocate who coordinates care in conjunction with the physicians from time of diagnosis or admission through discharge or up to end of life. Educates patient and family/significant others on the health care experience; implements, coordinates, monitors and evaluates care options, services and resources. Links family/patient to appropriate resources as needed. The Clinical Nurse Navigator also assists in quality improvement initiatives by gathering, tracking, and researching quality metrics. Monitors outcomes, e.g. patient satisfaction, compliance with treatment regimen and loyalty. Interacts with department nurses, and may orient and train incoming Clinical Nurses and Patient Care Assistants. Performs other duties as assigned.
In addition to the above, the Clinical Nurse Navigator II serves as an advanced level mentor for nursing and other staff and may take a leadership role in orienting Clinical Staff. The Navigator II also analyzes quality metrics and implements PDCA improvements accordingly.
Community Health – The Nurse Navigator II in Community Health works with low income, uninsured and underinsured patients. In addition to the above duties, the Nurse Navigator II will provide case management and coordination of services in the community by identifying medical, psycho-social and economic conditions to ensure that appropriate treatment and services are obtained. They will also develop health related educational programs and deliver lectures and/or perform demonstrations. The Nurse Navigator II can also provide health and wellness coaching, if certified to do so.
JOB QUALIFICATIONS
Education and Experience
All Clinical Navigator II’s have the following requirements:
- Bachelor’s Degree in Nursing AND over 10 years’ experience in Clinical Nurse Navigation
- Or Master’s (MSN) AND over 5 years in Clinical Nurse Navigation.
- A minimum of 5 years of nursing experience, and 3 years of experience in the area of specialty is required.
License Required:
Registered Nurse in the State of California - Current and in good standing.
License Preferred:
N/A
Certifications Required
Heart Valve Clinic: BLS issued by the American Heart Association
Certifications Preferred
- Current BLS certification.
