Clinical Manager - Outpatient Dialysis

St. Joseph's Healthcare Hamilton

$138K — $160K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree required, Master's preferred
  • Registered health professional in Ontario
  • CNA - CNeph certification preferred
  • 1 to 3 years of clinical and management experience in Nephrology or Dialysis
  • Excellent critical thinking and problem-solving skills

Responsibilities

  • Supervise and coordinate operations of the outpatient Dialysis Unit
  • Engage staff in professional development opportunities
  • Provide leadership to enable a supportive work environment
  • Mentor team members and promote shared governance
  • Develop and implement quality improvement initiatives

Benefits

  • Professional development opportunities
  • Supportive team environment
  • Potential for leadership roles within committees
  • Emphasis on employee well-being and staff engagement
  • Alignment with accreditation and regulatory standards
Full Job Description
Position Details

Job Number:
JR02075

Department:
Dialysis Centre Charlton Campus Nurses

Job Type:
Regular, Full time

Work Environment:
In-Person

Contract Duration: (If applicable)
0 months

Number of Positions:
1

Hourly Rate (Min / Max):
$66.3304 - $76.8955

Schedule

Work Days:
Monday to Friday

Time of Day:
Days, On Call

Shift:
Hours - 7.5

Shift Start: (If applicable)

Reason for Posting:
Posting is for a role with an existing vacancy

Application Dates

Opening Date:
2026-09-22

Closing Date:
2026-09-29

Job Description

Position Summary:
This position supervises and coordinates the operations and quality performance of the Charlton Campus outpatient Dialysis Unit. Responsible for the scheduling and utilization of all staff in the program. Serves as the liaison with other departments/hospitals clinical staff & outside agencies. Develops and implements process and quality improvements aimed at supporting safe and effective quality care. The incumbent ensures that all operational functions are handled with efficiency, professionalism and confidentiality. The incumbent also oversees and supports accreditation requirements of the program and reporting of program data.

Qualifications:
- Undergraduate degree required
- Master's degree preferred
- Registration as a regulated health professional in Ontario
- CNA -CNeph certification preferred
- Professional membership with CANNT preferred
- 1 to 3 years' recent and successful clinical and management experience preferably in Nephrology Transplant and / or Dialysis
- Demonstrated knowledge of relevant area of clinical practice
- Demonstrated evidence of effective critical thinking, problem solving and development of innovative solutions
- Excellent organizational and interpersonal skills
- Demonstrated ability to facilitate the successful achievement of outcomes
- Excellent team building skills
- Experience managing fiscal resources within the allocated budget
- Advanced knowledge of nursing and management principals
- Experience working within a unionized environment preferred

Responsibilities:
- Engage staff in opportunities for professional development
- Leadership and membership on professional committees
- Facilitating and providing support to all staff
- Acts as a mentor and role model to team members
- Provides leadership in an environment where shared governance, empowerment and respect for diversity can grow
- Identify and assist in team and individual educational needs
- Develops and implements appropriate orientation programs for new staff in collaboration with educator
- Assigns, supervises and leads appropriate activities of all staff and volunteers
- Leads staff in problem solving and decision-making by ensuring administrative policies and procedures are followed
- Hires, promotes, disciplines and terminates staff as required
- Manages employee relations issues
- Promotes teamwork environment where staff can interact productively and efficiently
- Develops implements and communicates performance measures conducts regular performance appraisals of direct reports provides ongoing coaching and feedback
- Develops. implements and manages short and long-term strategic priorities
- Manages the development, implementation, evaluation and maintenance of quality improvement initiatives in alignment with established SJHH standards, Accreditation Canada, Trillium Gift of Life Network (TGLN), and The Ontario Renal Network (ORN)
- Develops program policies and procedures to align with Ontario Renal Network initiatives and program priorities
- Responsible for the day-to-day operational and organizational effectiveness of the outpatient dialysis programs
- Engages in review of all complaints/compliments for assigned areas including investigation and resolution
- Directs and solicits relevant input into modality education and home dialysis processes to ensure excellence in client/family care/service delivery
- Performs monthly review of financial reports to identify variances and create action plans to address variances
- Explores and identifies opportunities for efficiencies and create and business plans accordingly
- Engages staff in financial review and responsibilities processes and fosters an environment that is solution oriented
- Maintains own competency for personal and professional development

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