Job DescriptionThe licensed Clinical Manager is responsible for management and oversight of all clinical activities, including but not limited to: policy and program development, program accreditation, financial issues, staff training, interview/hire/discipline of staff, and direct patient care/clinical duties including patient assessment, testing, patient education, advocacy, financial coordination, management of patient emergencies, and following up with patients during an admission visit as well as pre/post hospitalization.
Responsibilities- Manages clinical activities and program development for assigned department or program.
- Manages resources through interdisciplinary collaboration to achieve optimal patient outcomes. Conducts care management assessments to determine barriers to self-care
- Facilitates resolution on patient billing /insurance issues.
- Clinical duties to include patient assessments, testing, program development, emergency management, and oversight of treatment sessions.
- Oversees all matters related to documentation (EPIC), scheduling and billing (IDX) and related correction and follow-up.
- Facilitates resolution of patient complaints/grievances in a timely manner with appropriate parties.
- Responsible for management of staff education and monitoring of staff credentialing, certification renewal and related matters.
- Serves as a resource and educator to patients and caregivers.
- May engage in periodic chart review and rounding.
- Participates in or initiates special projects.
Qualifications- BS in a Health Sciences profession (master's preferred); for those in a technical capacity, associate degree or related technical training from an accredited school.
- 3+ years of clinical experience with 1 year of management and supervisory experience preferred.
- NYS Registered Nurse, Physician's Assistant, Social Worker, Registered Dietitian; or healthcare technicians inclusive of radiological, surgical or others with specialized training; related current health care certification or licensure