Full Job Description
Position Title
Clinical Manager
Program Lists
Kinark Child & Family Services -> Syl Apps Youth Centre
Location
Oakville, ON L6H 1M3 CA (Primary)
Reg/Temp
Regular
Start Date
October 1, 2026
Temporary End Date
Full/Part Time
Full-Time
Relief
No
Other Employee Classification (if applicable)
Total # of hours per week
35
Salary
# of Positions
1
Close Date
September 17, 2026
Job Description
Job Summary
Reporting to the Forensic Director, the Clinical Manager is responsible to lead the development, implementation, provision and evaluation of evidence based clinical services. This position will have oversight of clinicians, including social workers, psychologists and clinical case coordinators and support them in the provision of individual and group therapy and case management services. The successful candidate will provide clinical consultation and supervision and administrative oversight to clinical staff. The Clinical Manager will ensure compliance with mandated legislation and accreditation standards and best practices in a secure treatment environment. This position will provide leadership to the clinical team and support the development of individualized clinical treatment approaches, participate in quality improvement initiatives, ensure that equity, diversity and inclusion principles and practices are respected and will also contribute to a safe, least restraint environment. Effective collaboration and communication, systems development, performance management, training and change management strategies will be essential in this position.
Major Responsibilities
Leadership of clinicians
• Development and implementation of clinical processes/frameworks to ensure quality service to clients and families.
• Identify training needs and identify strategies for meeting those needs.
• Participate in recruitment of staff, ensuring the right people in the right roles.
• Provide support to the onboarding and orientation process.
• Monitor agency training with direct reports.
• Support the management team in developing organizational culture.
• Participate in staff goal setting, monitoring staff performance and workload.
• Oversee the development of staff engagement and communication processes.
• On-call responsibilities.
Service Delivery Oversight
• Develop and oversee the operationalization of evidence based clinical practices with a client centred framework.
• Provide leadership and support to teams working with clients with complex needs to ensure optimal treatment strategies are implemented.
• Operationalize clinical practices using methods that adhere to Kinark's clinical practices, policies and procedures, and that safety plans and individualized treatment plans are optimized.
• Collaborate with Clinical Operations Manager and clinical teams to develop and operationalize treatment approaches and plans.
• Support crisis management planning and direction.
• Provide leadership and operational support in the licensing framework.
• Develop program specific policies and procedures as well as roles and responsibilities documentation.
• Ensure equity, diversity and inclusion practices are respected and implemented in service delivery.
Program Management
• Assist director with oversight of the business operations of the program including budget, licensing and accreditation, health and safety, reporting, and scheduling.
• Liaise with program and corporate supports in these areas.
Continuous Quality Improvement
• Participate in the program Quality Improvement Committee and provide leadership to SAYC's participation on quality teams.
• Work with organizational supports and various levels of management and staff to develop quality assurance measures.
• Focus on strategic quality improvement initiatives such as a least restraint environment, equity, diversity and inclusion and clinical model implementation.
• Support the project management of quality initiatives.
• Develop sustainable change management approaches.
Relationship Management
• Identify and develop partnerships with community service providers to support service provision to youth.
• Participate in the labour relations process and manage union and employee communication including hearing and deciding grievances, participation in Union/Management committees and work.
• Collaborate with internal partners such as the milieu based program, Wellness staff, corporate supports and other 24/7 Live-in Treatment supervisors.
• Collaborate with external partners such as treatment providers and community placement services.
• Represent Kinark while participating in or presenting at community forums.
Qualifications
• Health professional registered with a regulatory or licensing college/ body.
• Requires completion of masters level university degree or equivalent.**
• 5-10 years related experience.
• 5-10 years progressive leadership experience preferred.
• Experience in mental health, judicial or child/adolescent setting an asset.
• Clinical knowledge of evidence-based mental health treatment models such as trauma-informed approaches, cognitive behavioural therapy etc an asset.
• Leadership and change management skills required.
• Demonstrated knowledge of development, measurement and evaluation of outcome indicators and targets.
• Demonstrated knowledge of resource allocation, budgeting, service planning and labour relations.
• Demonstrated leadership skills, including: problem-solving, negotiations, conflict-resolution and communication.
• Satisfactory Criminal Record Check and Pre-employment medical required.
• Bilingual (English/French) would be an asset.
** Please note that Equivalent combination of education & experience will be considered.
Candidates must have the skills and knowledge needed to work with an increasingly diverse client and staff population as well as a proven commitment to anti-oppression, equity, and inclusion as relevant for the role applied to.
While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.