Pennsylvania Medicine

Clinical Manager Ambulatory RN- Float Pool

Pennsylvania Medicine$90K — $110K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nursing required
  • Registered Nurse in Pennsylvania required
  • Basic Cardiac Life Support certification required
  • ACLS or PALS certification required
  • 5+ years of clinical experience, including RN and prior leadership experience

Responsibilities

  • Lead and engage nursing staff to foster a positive work environment
  • Establish and update work processes and practices for the team
  • Manage team and individual performance aligned with service excellence
  • Oversee clinical operations including budgeting and billing practices
  • Focus on quality and safety initiatives within the practice
  • Ensure seamless delivery of patient care using effective processes
  • Communicate proactively and implement change management strategies

Benefits

  • Comprehensive compensation and benefits program
  • Prepaid tuition assistance program
  • Programs promoting employee health and wellness
  • Opportunities for continuous education and professional development
  • Supportive work environment fostering teamwork and patient commitment
Full Job Description
Summary:
  • We're excited to announce a great opportunity for a Clinical Manager to join CPUP Administration with the Central Nursing Workforce Team for Ambulatory Services! This is a unique leadership role supporting a dynamic, highly skilled team of nurses who provide staffing and clinical expertise across a wide range of ambulatory practice specialties and regions. As Clinical Manager, you'll lead a versatile workforce dedicated to delivering exceptional patient care while partnering with clinical leaders to meet the evolving needs of our ambulatory practices. If you're a collaborative, innovative nurse leader who is passionate about developing teams, driving operational excellence, and making a meaningful impact across diverse practice settings, we'd love to hear from you. Come lead a team that makes a difference every day while helping shape the future of ambulatory nursing care.
  • The Clinical Manager is responsible for the consistent and comprehensive patient care delivery in the ambulatory practice setting. The Clinical Manager is responsible for maintaining the highest level of patient/customer satisfaction, education, and patient confidentiality. The Clinical Manager demonstrates that employee and partner satisfaction is a precursor to patient satisfaction. The Clinical Manager is responsible for continually assessing the clinical care team to ensure quality, compliance with governmental agencies and patient access. Typical scope for this role is:• 10+ = # of staff directly and indirectly managed• 15,000+ = # of budgeted annual visits • Complexity Factors (may involve a few of the following factors of practice complexity): multiple practice locations, high practice/facility square footage, service line oversight, coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, multiple clinical specialties, complex regulatory requirements, management of external partnerships/collaborations.

Responsibilities:
  • Employee Satisfaction and Engagement: Communicates effectively with the team and builds productive relationships to create and sustain a positive work environment Understands and values differences in others' race, gender, nationality, and age-modifies interactions as needed to accommodate diverse needs of patients and families
  • Establishes/updates work processes and work practices.
  • Manages team and individual performance in alignment with Penn Medicine's vision of service excellence.
  • Learning: Leverages knowledge for competitive advantage and developing team members through application of Penn Medicine research, continuous improvement, performance management, and competency
  • Oversee clinical operations in the practice: Budgeting/billing practices (where applicable) Manages and oversees schedules, pay practices, time card review and approval Clinical project management Strategic and operational planning Quality safety and continuous improvement initiatives, and Penn Safety Net Management Regulatory compliance (TJC, CMS, DOH, OSHA)
  • Maintain a focus on Quality and Safety Priorities including but not limited to the application of a quality improvement framework (FOCUS PDSA), High Reliable Organization principles, and safety event follow-up.
  • Patient Care: Provides oversight to the team as it relates to the seamless delivery of great quality care and great service using effective processes and tools.
  • Communication: Fosters an environment where proactive communication and problem-solving are expected. Establishes communication expectations that enable high performance of team and individuals.
  • Change Management Provides support to entity and practice leadership to proactively develop change management strategies for major organizational and practice activities and events. Implements change management strategy within the practice in alignment with entity/Penn Medicine objectives. Communication plans are effectively implemented. Ensure appropriate follow-up of major clinical/practice issues. Manage routine and crisis communications through the practice/community as they arise. Demonstrate recognition of the systemic impact of employee communication and/or policy changes and solicit proactive feedback before implementation.
Credentials:
  • Basic Cardiac Life Support (Required)
  • Registered Nurse - PA (Required)
  • ACLS or PALS (Required)
Education or Equivalent Experience:
  • Bachelor of Arts or Science (Required)
  • Education Specialization: Nursing Equivalent Experience: • And 5+ years Total clinical experience including RN and prior leadership experience.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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About Pennsylvania Medicine

The University of Pennsylvania is a private Ivy League research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest-regarded universities by numerous organizations and scholars. While the university dates its founding to 1740, it was created by Benjamin Franklin and leading Philadelphia citizens in 1749 . The University has four undergraduate schools as well as twelve graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor wrote the first draft of the United States Constitution, its medical school, the first in North America, and Wharton, the first collegiate business school. Penn's endowment is US$20.7 billion, putting it amongst the wealthiest academic institutions in the world, and its 2019 research budget was $1.02 billion. Penn was one of nine colonial colleges chartered before the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. The campus, in the University City neighborhood of Philadelphia, is centered around College Hall, and notable landmarks are Houston Hall, the first modern "student union", and Franklin Field, the first double-decker college football stadium. Penn also is the home of the Morris Arboretum, the official arboretum of the Commonwealth of Pennsylvania, which is located 15 miles northwest of the campus, in the Chestnut Hill section of Philadelphia. The university's athletics program, the Quakers, fields varsity teams in 33 sports as a member of the NCAA Division I Ivy League conference.
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