GENERAL OVERVIEW:Manages the daily operations related to clinical activities for designated sites.
ESSENTIAL RESPONSIBILITIES:- Responsible for the clinical professional services for designated sites.
- Manage the day-to-day operations and office functions.
- Supervises staff, resolves problems and implements approved disciplinary action.
- Interviews, hires, trains and conducts performance evaluations.
- Manages and monitors key financial and revenue cycle metrics including staff hours, resource allocation, expense budget, patient volumes and the revenue cycle process.
- Provides primary (or secondary) review of reconciliation of monies being collected and deposited.
- Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints.
- Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
- Implements and coordinates practice performance improvement programs.
- Perform clinical duties necessary to support site.
- Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
- Ensures compliance with all regulatory requirements.
- Participates in budget preparation for clinical and operational activities.
- Establishes policies and procedures related to patient care.
QUALIFICATIONSMinimum
- Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
- Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC)
- Bachelors of Science in Nursing required if working in an Oncology setting.
- Knowledge of medical terminology, insurance theory and ICD-9, and CPT coding required.
Preferred
- Master's degree in nursing or related health care field preferred.
- Professional certification in area of nursing expertise preferred.
- 1-3 years supervisory experience preferred.
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
