Clinical Liaison (RN, OT, PT, or SLP)Cleveland Clinic Rehabilitation Hospital, Edwin Shaw(A joint venture partnership between Select Medical & Cleveland Clinic)
Select Specialty Hospital - AkronThis Clinical Liaison will help guide patients to our acute inpatient rehabilitation and critical illness recovery hospitals
Location: Akron, OH
Salary Ranges from $70,000 to $95,000 per year, depending on years of relevant work experience
Uncapped Monthly Bonus Incentives in addition to base salary
Schedule: 8 AM to 5 PM Monday - Friday with rotating weekend and holiday coverage.
A day in the lifeYou'll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals by fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you'll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.
ResponsibilitiesPosition SummaryIn this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.
Specific Duties- Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
- Demonstrates positive referrer satisfaction and account retention.
- Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
- Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
- Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
- Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
QualificationsMinimum Qualifications- Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.
Preferred Experience- Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
- Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
- Proven track record in sales and marketing with a least one year experience in a related position preferred.
- Demonstrated computer proficiency.
- Must exercise sound judgment in handling professional/confidential nature of health care sales.
Additional DataWhy Join Us:- Earn More: Uncapped monthly bonus program
- Start Strong: Extensive orientation program to ensure a smooth transition into our setting
- Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
- Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
- Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care
