Organization:
SEBMF-East Bay Medical Foundation

Position Overview:
Monitors, assesses, organizes and coordinates the daily activities of co-workers to ensure a smooth and continuous Laboratory workflow overall, or within an assigned area. Duties routinely include staff scheduling, arranging coverage for staff absences, assigning work, prioritizing work, directing problem-solving and troubleshooting, ensuring shift-to-shift continuity, and managing customer complaints or inquiries. Plays a lead role in the development and implementation of new policies, procedures and protocols to streamline workflow, improve efficiency, and enhance the safety and reliability of testing. Trains and assesses the competency of co-workers. Provides guidance and direction to staff, enabling the accurate, timely and efficient completion of instrument maintenance, quality control, non-conforming event management and records management. Provides constructive feedback and recognition to peers, reinforcing Sutter's values and focusing the team's efforts on providing safe, reliable care. Serves as the liaison between Clinical Laboratory Manager and staff, physicians, patients, family and other hospital staff, leading communication huddles and other structured team meetings (e.g., Daily Engagement). Routinely performs all duties of a Clinical Laboratory Scientist, in one or more areas of the Laboratory. Oversees PT survey testing, submissions and troubleshooting. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure patient privacy and maintain the highest level of safety and reliability in testing. Specialty licensed leads may only work in the department where they have their license.

Job Description:

COORDINATES and ORGANIZES WORK of TEAM.
• Monitors, assesses, organizes and coordinates the daily activities of co-workers to ensure a smooth and continuous Laboratory workflow overall, or within an assigned area.
• Duties routinely include staff scheduling, arranging coverage for staff absences, assigning work, prioritizing work, directing problem-solving and troubleshooting, ensuring shift-to-shift continuity, and managing customer complaints or inquiries.
• Plays a lead role in the development and implementation of new policies, procedures and protocols to streamline workflow, improve efficiency, and enhance the safety and reliability of testing.
• Trains and assesses the competency of co-workers.
• Provides guidance and direction to staff, enabling the accurate, timely and efficient completion of instrument maintenance, quality control, non-conforming event management and records management.
• Provides constructive feedback and recognition to peers, reinforcing Sutter's values and focusing the team's efforts on providing safe, reliable care.
• Serves as the liaison between manager and staff, physicians, patients, family and other hospital staff, leading communication huddles and other structured team meetings (e.g., Daily Engagement).

CLINICAL LAB SCIENTIST.
• Functions as a CLS in one or more areas of the Laboratory and all CLS job accountabilities apply, See CLS job description for detail.

EDUCATION:

Bachelor's: degree in biology or related science

CERTIFICATION & LICENSURE:

One of the following based on the department supported:

• CLSPCG-Clinical Cytogeneticist Scientist License
• CGMBSL-Clinical Genetic Molecular Biologist Scientist License
• CHSL-Clinical Hematologist Scientist License
• CHSL-Clinical Histocompatibility Scientist License
• CISL-Clinical Immunohematologist Scientist License
• CMS-Clinical Microbiologist Scientist License
• CTSL-Clinical Toxicologist Scientist License
• CRBSL-Clinical Reproductive Biologist Scientist License
• CLS-Clinical Lab Scientist Generalist

TYPICAL EXPERIENCE:

8 years recent relevant experience.

SKILLS AND KNOWLEDGE:

Demonstrated knowledge and technical competence in routine specimen collection, preparation, testing applications, laboratory operations, and quality assurance in one or more assigned clinical specialty areas; examples: Chemistry, Special Chemistry, Hematology/Coagulation, Urinalysis and Transfusion Service. Also competent in monitoring, assessing, organizing coordinating and prioritizing workflow, training, assessing competency, providing direction to co-workers, escalating issues appropriately and complex operational problem-solving in real-time.

Ability to provide constructive feedback and recognition to peers, reinforcing Sutter's values and focusing team's efforts on providing safe, reliable care.

Ability to organize and prioritize job duties and assigned tasks for self and team, completing work within expected timeframes.

Ability to guide team to accurately, precisely, and reliably perform job duties and assigned tasks. Demonstrates sound judgment and problem solving relevant to own duties and duties of the team.

Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors.

Workflow Management: Ability to organize and coordinate a team response to:
1) Fluctuations in volume.
2) Unexpected situations or problems such as equipment or information systems failure.
3) Shift-to-shift hand-offs.
4) STAT test orders.
5) Specimen integrity issues
6) Regular review of pending logs, priority assignments, etc.

Ability to guide team to follow standard practices, processes, and procedures in sequence.

Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.

Job Shift:
Days

Schedule:
Full Time

Shift Hours:
8

Days of the Week:
Monday - Friday

Weekend Requirements:
None

Benefits:
Yes

Unions:
No

Position Status:
Non-Exempt

Weekly Hours:
40

Employee Status:
Regular

Pay Range is $77.03 to $107.84 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.