Clinical Informatics III to serves as a senior-level clinical informatics leader responsible for providing strategic oversight, expert guidance, and governance across clinical and business informatics initiatives. This role directly supports the Department of Veterans Affairs (VA) and the Veterans Health Administration (VHA) mission to deliver timely, accessible, and high-quality healthcare to Veterans by ensuring the Electronic Health Record (EHR) and related clinical information systems function safely, effectively, and reliably.

As an oversight-level expert, the Clinical Informatics III is responsible for leading enterprise clinical informatics efforts that improve patient safety, clinical quality, operational efficiency, and provider experience. This position is not a direct patient care practitioner role, but rather a senior principal who provides leadership, clinical credibility, and strategic direction for multidisciplinary informatics teams supporting clinical operations, business workflows, and health information technology.

The Clinical Informatics III plays a critical role in maintaining continuity of care by ensuring clinical information systems support safe medication ordering, accurate clinical documentation, timely diagnostic results reporting, and effective clinical decision support (CDS). Through informatics surge support and continuous system optimization, this position helps prevent disruptions that could impact patient safety and healthcare delivery.
Essential Duties and Responsibilities

• Provide senior-level leadership and oversight for clinical and business informatics initiatives supporting enterprise healthcare operations.
• Assess the information and knowledge management needs of healthcare professionals, administrators, and patients to improve clinical and operational outcomes.
• Analyze, evaluate, and optimize clinical and business workflows to improve quality, efficiency, interoperability, and regulatory compliance.
• Lead the design, evaluation, implementation, governance, and continuous improvement of Clinical Decision Support (CDS) capabilities.
• Provide strategic oversight for Electronic Health Record (EHR) optimization, configuration, implementation, upgrades, and sustainment activities.
• Guide the procurement, customization, development, implementation, management, evaluation, and continuous improvement of clinical information systems and associated technologies.
• Serve as a senior clinical informatics advisor to program leadership, technical teams, clinical stakeholders, and executive leadership.
• Ensure informatics activities align with organizational goals, clinical best practices, patient safety standards, and federal healthcare regulations.
• Evaluate the effectiveness of clinical information systems through performance metrics, workflow analysis, user feedback, and quality improvement initiatives.
• Lead multidisciplinary teams during system modernization efforts, optimization initiatives, production support, and surge operations.
• Identify and mitigate clinical and operational risks associated with health information technology implementations and system changes.
• Develop recommendations that enhance clinical workflows, provider efficiency, patient outcomes, and organizational performance.
• Support governance activities by developing standards, policies, procedures, and best practices for clinical informatics operations.
• Mentor and provide technical and strategic guidance to junior informatics personnel and interdisciplinary project teams.

Requirements

• Master's degree in Clinical Informatics, Health Informatics, Nursing Informatics, Healthcare Administration, Public Health, Information Systems, Computer Science, or a related healthcare or technical discipline.
• Minimum of 10 years of progressively responsible experience in clinical informatics, healthcare information technology, EHR implementation, or related healthcare operations.
• Demonstrated experience leading enterprise clinical informatics initiatives within complex healthcare environments.
• Extensive knowledge of Electronic Health Records (EHRs), clinical workflows, Clinical Decision Support (CDS), healthcare interoperability, and healthcare data management.

Preferred Qualifications

• Experience supporting the U.S. Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Department of Defense (DoD), or other large federal healthcare organizations.
• Experience supporting enterprise EHR modernization, sustainment, or optimization programs.
• Clinical informatics certification or applicable clinical licensure is preferred but not required.
• Experience with healthcare interoperability standards, clinical terminology standards, and data governance.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development