Requistion ID: 83984
We are seeking a
Clinical Implementation Specialist with a strong background in digital dentistry technology to deliver in-person clinical education, training, and implementation support for customers and internal partners. This field-based role is focused on driving successful adoption of imaging and digital workflows, improving clinical confidence, and supporting consistent execution in real-world practice settings. Extensive travel is required, with virtual follow-up support as needed.
This position requires the candidate to be based in Toronto, ON or the immediate surrounding area.Responsibilities- Deliver in-person clinical education, training, and implementation support at customer sites (up to ~75% travel), with virtual follow-up as needed.
- Train clinicians and teams on digital dentistry workflows including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions, focusing on practical adoption and repeatable processes.
- Provide clinical and workflow support to customers, internal teams, and partners; serve as a trusted resource for customers, sales teams, and dealers.
- Identify workflow gaps and troubleshoot issues; recommend practical improvements and coordinate escalations with internal support teams (Customer Care/GBS/Digital teams) when needed.
- Develop and maintain teaching materials that complement existing company resources and support standardized delivery.
- Share structured field feedback to improve training programs, workflow guidance, and customer outcomes; stay current on clinical trends in digital dentistry.
Requirements- Bachelor's degree in Dentistry, Dental Technology, Medical Technology, or related field or equivalent clinical/dental industry experience.
- Strong clinical background with hands-on experience in digital dentistry workflows (chairside and/or lab), including imaging and restorative/CAD-CAM processes.
- Demonstrated success delivering in-person clinical training and coaching dental teams in real-world settings.
- Strong communication and presentation skills; able to translate technical concepts into simple, usable workflows.
- Strong organizational skills and follow-through; able to manage a field schedule and document activity as required.
- Willingness and ability to travel extensively (up to ~75%).
The base salary for this role located in Toronto, ON is between $100,000 CAD - $123,000+ CAD. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.#LI-MR1
