Schedule: Full time
Shift:Day (United States of America)
Address:601 E ROLLINS ST
City:ORLANDO
State:Florida
Postal Code:32803
Job Description:- SHIFT: M- F WITH SOME EVENINGS AND WEEKENDS
- THIS POSITION REQUIRES HOSPITAL ROUNDING IN CENTRAL FLORIDA DIVISION
- Provides timely and effective customer relationship management to physician partners and their representatives.
- Identifies and coordinates learning programs for physicians, physician assistants, and advanced registered nurse practitioners to ensure understanding of the donation process and staff roles.
- Leads discussions on Donor Management Goals and engages physician support to optimize lifesaving opportunities.
- Educates and promotes acceptance of Donor Management Orders and Catastrophic Brain Injury Guidelines.
- Engages in onsite support of physicians to provide real-time donation case education and consultation.
- Conducts case follow-up and debriefs with physicians. Fosters collaboration, communication, and collegiality with colleagues to fully support the donation process. Actively participates in performance improvement management.
- Creates and maintains physician contact lists and profiles.
- Documents all meetings, education programs, and follow-up in the appropriate system.
- Meets regularly with physicians to establish and maintain effective communication regarding the organ and tissue donation process.
- Contributes to the establishment of donation best practices within the service area.
- Other duties as assigned.
Knowledge, Skills, and Abilities:• Strong communication and interpersonal skills including effective written correspondence, active listening and professional customer service response at all levels. [Required]
• Detail oriented and highly organized with a desire to improve processes, take initiative and solve problems. [Required]
• Excellent critical thinking and analytical skills to confidentially execute reasonable and sound decision making [Required]
• Proven skilled and competent in using technology-based tools such as personal computers and related software, mobile devices and electronic medical record systems as appropriate for position. [Required]
• Must maintain a valid driver license and have reliable personal automobile to be used with company mileage reimbursement using IRS guidelines. Able to travel within service area. [Required]
• Previous healthcare teaching experience in hospital environment [Preferred]
• Active participant or leadership role on Critical Care Committee(s) [Preferred]
• Performance Improvement involvement in hospital environment[Preferred]
Education:• Associate associate's degree in business, marketing, communication, middles grade education, biology, life sciences or health-related field. [Required]
• Bachelor's of Nursing [Preferred]
Field of Study:• in Nursing with three year's clinical experience in a multi-level healthcare setting
• in Clinical Nursing
Work Experience:• Previous experience caring for a deceased organ donor in hospital environment, and/or active participation on a hospital Organ & Tissue Donation Committee [Preferred]
• Previous experience within organ, tissue and eye donation industry [Preferred]
Additional Information:Licenses and Certifications:• Acute/Critical Care Clinical Nurse Specialist (CCNS) [Preferred]
• Certified Hospice and Palliative Nurse (CHPN) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:$66,170.74 - $123,073.07
